Summary
Skills
Work History
Education
Generic

Vanessa Hansen

Calgary,Alberta

Summary

Dynamic and dedicated server with a strong work ethic, honed at Mooses Beanery and Bar Room, delivering exceptional customer service and training new staff. Proficient in POS systems and conflict resolution, I excel in fast-paced environments, ensuring guest satisfaction and loyalty through attentive service and effective team collaboration.

Skills

  • Customer service
  • POS system operation
  • Team collaboration
  • french / english bilingual
  • Conflict resolution
  • Strong work ethic
  • Cash handling

Work History

Server

Mooses Beanery and Bar Room
Calgary, AB
11.2022 - Current
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Managed order taking and processing using POS system for efficient service delivery.
  • Collaborated with kitchen staff to ensure timely and accurate food preparation.
  • Trained new servers on menu offerings, service standards, and operational procedures.

Server

Modern Love
Calgary, AB
05.2023 - 08.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Initial setup of a new club/bar, establishing systems in a fast-paced environment.
  • worked sled island at a local venue with specialized drinks and food

Sales Clerk

Crowfoot Wine & Spirits
Calgary, AB
07.2022 - 11.2022
  • Assisted customers with product selection and provided recommendations based on preferences.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
  • Organized inventory displays to enhance product visibility and improve customer engagement.
  • Maintained knowledge of current promotions and sales to effectively inform customers.

Education

High School Diploma -

William Aberhart
Calgary, AB
Vanessa Hansen