Vanessa G. Rodriguez

• Oversee the effective delivery of Emergency Assistance Services, CalAIM Programs, and Rapid Rehousing initiatives.
• Designed methods to broaden the scope of the program.
• Establish and monitor key performance indicators (KPIs)
• Evaluated compliance with desired milestones and key program outcomes.
• Evaluated program outcomes regularly to enhance performance.
• Prepare and present detailed reports on program performance, challenges, and successes to senior leadership and stakeholders
• Managed program budgets for fiscal responsibility.
• Collaborates with finance team to forecast expenses and mitigate financial risks.
• Identify and pursue funding opportunities to support program sustainability and growth
• Identify potential risks and implement strategies
• Ensure compliance regulations
• Maintain up-to-date policies and procedures to support risk management efforts
• Supervise and mentor program staff
• Build and maintain strong relationships with community partners, stakeholders, and funders
• Served as organizational representative in community meetings.

• Implements, coordinates, monitors, supports and supervises CalAIM Program and Case Managers
• Supervised teams while ensuring seamless execution of program initiatives.
• Facilitated weekly department case conferences.
• Conducted onboarding sessions for new hires.
• Evaluated and approved client financial requests.
• Contributed to development of routine billing summaries and statistical evaluations.
• Conducts internal audits on a quarterly basis.
• Determines client eligibility for the program
• Represented the agency at community outreach events and committee gatherings.
• Established strong connections with various professional resources.
• Organized appointments for service providers.
• Manages coordination and oversight of volunteers.
• Supervises emergency interventions while incorporating relevant expertise.
• Maintained organization by completing regular administrative responsibilities.
• Collaborates with supervisor on fiscal oversight to maintain adherence to budget.
• Oversees Data Base Management Systems and operations
• Fulfills grant requirements
• Reviewed data to maintain standards in quality assurance activities.
• Contributes to evaluation cycles by assisting with periodic reviews.

• Evaluated client qualifications to confirm service eligibility.
• Delivered full-scope case management services consistent with institutional guidelines.
• Developed comprehensive housing resources supporting multiple agency initiatives.
• Built strong connections with property managers to enhance housing inventory.
• Monitored and addressed non-compliance in charts.
• Maintained accurate records consistent with program guidelines.
• Ensured seamless workflow continuity by providing assistance to staff when required.
• Executed de-escalation strategies to diffuse tense interactions.
• Engaged in community outreach services.
• Organized and led departmental case discussions every week.
• Represented the agency at community outreach events.
• Created and maintained extensive referral and resource network.
• Managed scheduling and organization of volunteers.
• Engaged with local committees, serving as a liaison for the agency.
• Collaborated on development of recurring billing cycles and performance metrics.
• Finalized internal audits for the department on a quarterly basis.

• APS Case Management for adults aged 60 + and dependent adults
• Specialized in strategies to prevent homelessness.
• Conducts comprehensive screenings and assessments with individuals to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
• Identified client challenges and created tailored case plans.
• Developed tailored strategies aligning with clients' short- and long-term objectives.
• Enhanced service linkages for effective resolution of recognized needs.
• Tracked progress on client case plans to ensure goal alignment.
• Coordinated client representation in diverse platforms while managing essential services

• Remote and In-person engagement when necessary, and is focused on optimal transitional care to homeless and other vulnerable populations
• Identified and secured new housing options to support multiple agency initiatives.
• Cultivated connections with property managers and landlords to enhance housing inventory.
• Assessed housing units for adherence to HUD guidelines.
• Ensured accuracy in reporting of housing utilities.
• Conducted detailed analyses of rent standards aligned with HUD Housing guidelines.
• Streamlined housing searches to optimize client placement opportunities.
• Performed effectively to meet objectives in demanding conditions.
• Ensured confidentiality by safeguarding sensitive client and work-related information.

LCM Lead Care Manager

• Scheduled medical appointments for housed clients.
• Assisted with client transitions between medical visits and home locations.
• Guided clients through medical terminology and diagnosis processes.
• Documented physician consultations in the organization’s system.
• Coordinated external resource connections like food support and mental health counseling for clients.

• Maintained safety standards for clients, visitors, and employees.
• Monitored entry points to ensure secure and organized access.
• Conducted safety assessments to identify and mitigate risks.
• Implemented policies that increased the effectiveness of asset protection.
• Foster a culture of integrity and accountability.
• Prioritized clients’ and participants’ needs.
• Prepared and served meals to clients
• Maintained cleanliness through regular disinfection.
• Accurately updated system logs with required data.
• Contributed to advancement of program aims.

• Contributed to maintaining client relationships in a family-run environment.
• Oversaw processes for invoicing and billing.
• Coordinated timelines for assessment consultations.
• Performed comprehensive assessments of inventory records.

• Delivered exceptional client support.
• Directed operational workflows of staff across maintenance and administration units.
• Conducted comprehensive review of documents.
• Handled all aspects of evaluating creditworthiness efficiently.
• Validated lease and rental requests.
• Scheduled consultations with building professionals.
• Developed promotional flyers for apartment advertising and visited various sites to attract new applicants.
• Produced detailed weekly reports for property owners.
• Reviewed and interpreted financial estimates to ensure alignment with project goals.
• Oversaw bookkeeping operations to ensure accurate financial records.
• Managed Data entry
• Ensured accurate billing systems.
• Managed processing of payroll transactions.
• Directed the handling of bank funds.

Paralegal Services

• Drafted and issued 3-day and 30-day notices in accordance with regulations.
• Prepared and filled court documents related to eviction cases
• Attended court hearings for eviction cases.