Vanessa Gonzalez
Carlsbad,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
ER Unit Secretary
Tri City Medical Center
11.2023 - Current
- Tasked with managing clerical functions coordinating patient care by aiding in patient admissions transfers and discharges.
- Streamlined workflows for nurses and doctors by accurately maintaining patient charts and updating information as needed.
- Ensured HIPAA compliance while handling sensitive patient information with utmost confidentiality and discretion.
- Managed communication between medical staff and patients, facilitating timely information exchange.
- Participated in training new employees on unit policies, procedures, software applications, and best practices for an efficient workplace transition process within the emergency room setting.
Imaging Patient Coordinator
Tri City Medical Center
01.2006 - 10.2023
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Followed document protocols to safeguard confidentiality of patient records.
- Worked with patients to schedule tests and procedures.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Recognize exams requiring priority attention and schedule accordingly.
Access Management Representative
Tri City Medical Center
08.2003 - 01.2006
- Interviewed patients or their representatives to gather essential personal, financial and demographic details.
- Prepared patient records and entered information into computer system efficiently. Verified insurance coverage to confirm eligibility and benefits. Ensured completion and signature of all necessary forms for patient processing.
- Confirm medical necessity according to Centers for Medicare & Medicaid Services standards.
- Collected copays , deductibles and other payments.
Medical Records Clerk
Sharp Mission Park Medical Group
07.2002 - 01.2003
- Organized and maintained patient records, ensuring accuracy and confidentiality.
- Processed medical record requests efficiently, adhering to HIPAA regulations.
- Collaborated with healthcare staff to verify and update patient information in the system.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Education
Certificate of Completion - Medical Receptionist/Billing Clerk
Comprehensive Training Systems
Oceanside, CA06.2022
High School Diploma -
El Camino High School
Oceanside,CA06.2001
Timeline
ER Unit Secretary
Tri City Medical Center
11.2023 - Current
Imaging Patient Coordinator
Tri City Medical Center
01.2006 - 10.2023
Access Management Representative
Tri City Medical Center
08.2003 - 01.2006
Medical Records Clerk
Sharp Mission Park Medical Group
07.2002 - 01.2003
Certificate of Completion - Medical Receptionist/Billing Clerk
Comprehensive Training Systems
High School Diploma -
El Camino High School