Vanessa Giesbrecht

Administrative assistant of a K-5 elementary school.

• Proficiency with multiple computer programs including, but not limited to Bellamy payroll software, CA$CH accounting programs, PowerSchool, Google drive.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Managed budget/expense reports for principal/vice-principal, ensuring accurate documentation of spending for budgeting purposes.
• Maintained inventory of office supplies and placed orders.
• Delivered excellent customer service through prompt responses to email/phone inquiries, addressing concerns effectively, and building strong relationships.
• Accurate data entry and record keeping.
• Managed scheduling teacher, admin and education assistant time off and substitutes to cover shifts.
• Mentored junior administrative staff on best practices for office management.
• Professionally answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Member of the school's CPR/First Aid Crisis Response Team.
• Able to work under pressure and meet hard deadlines.
• Coordinated daily office operations to enhance workflow efficiency.

• Owner/Manager
• Maintained high standards of cleanliness in grooming area to promote safety and professionalism.
• Enhanced customer satisfaction by providing exceptional service and building relationships with clients.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
• Executed grooming services, ensuring optimal pet comfort and hygiene.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
• Ensured accurate record keeping.

• Supervised various ages of children within the infant, toddler, preschool, and school age rooms.
• Maintained safe environments for the children while in the care of daycare staff.
• Supervised groups of school age children while on field trips to art classes as well as to the local pool and elementary school playground.
• Maintained clean and sanitary areas according to guidelines.
• Assisted in implementing age-appropriate activities to enhance children's development and learning experiences.
• Supervised free play and other activities to keep children safe.
• Assisted with meal preparation and feeding to meet children's dietary needs.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

• Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Coordinated communication between clients and veterinary staff for optimal service delivery.
• Maintained accurate medical records and client files using veterinary management software.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to client inquiries, providing information on service.
• Assisted in the preparation of examination rooms, ensuring cleanliness and readiness for patient visits.

• Waitress/Bartender/Cabin Cleaner/Laundry Assistant.
• Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
• Monitored dining areas for cleanliness and organization, ensuring compliance with health regulations.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Ensured guests had the most comfortable and enjoyable stay at the lodge.
• Maintained cleanliness and sanitation standards in guest rooms to enhance visitor satisfaction.
• Inspected linens and garments for stains or damage, ensuring quality control before delivery.
• Sorted and categorized laundry items by fabric type and color for efficient processing.

• Answered telephone inquiries, scheduled appointments, received payments for services.
• Assisted owners of pets in understanding the various lengths of haircuts for dogs.
• Bathed various sizes of dogs with many different temperaments as well as blow dry and brush out coats and clip knots.