VANESSA GIBEAULT

Co-owned the execution and delivery of Empire Life's new Group Retirement Savings scalable digital solution:

• Delivered a fast and intuitive digital RRSP enrollment and administration portal experience that reduced time to value and drove early adoption for Canadian employers launching Group RRSP programs
• Worked in an iterative delivery cycle with a tight customer feedback loop, continuously refining onboarding flows and product features to improve usability and activation
• Collaborated cross-functionally with engineering, marketing, sales, operations, and external stakeholders to prioritize high-impact initiatives, align dependencies across connected systems, and balance trade-offs in a fast-evolving environment
• Contributed to the development and scaling of interconnected digital platforms and operational workflows, supporting seamless data flow and coordination across internal systems and third-party partners
• Supported national sales enablement efforts through development of sales strategies, pitch decks, and marketing collateral, contributing to market entry and early client acquisition
• Conducted comprehensive market and competitive analyses to inform product positioning, pricing strategy, and feature prioritization

• Led end-to-end customer onboarding journeys, managing cross-functional teams of developers, solution architects, and designers to deliver cohesive, customer-facing solutions in ambiguous environments
• Drove customer value in a B2B2C environment by delivering loyalty solutions integrated across online ordering platforms and point-of-sale systems, enabling seamless data flow and engagement
• Managed system integrations across internal platforms and third-party vendors, ensuring reliable connectivity, aligned dependencies, and scalable ecosystem delivery
• Facilitated cross-functional planning and stakeholder alignment to maintain delivery momentum, prioritize work, and manage trade-offs across business and technical needs
• Led customer onboarding, training, and change management efforts to drive post-launch adoption, program buy-in, and sustained product usage

• Founded in 2018, Burst creates innovative craft ciders with fruits grown in the Ottawa region. Burst Cider Company was acquired by Orleans Brewing Company in August 2021
• Solely created and managed the brand development, manufacturing site construction, and all operations including raw material selection and procurement, fermentation, packaging and delivery of a new craft product

• Directed root cause analyses by monitoring process and equipment conditions, using data-driven decisions to improve process performance and operational efficiency
• Developed and implemented process modifications and operational changes to optimize plant processes
• Led engineering projects by defining project justification and scope, performing technology reviews, completing cost analyses and scheduling labor for implementation
• Provided process engineering support on capital projects for process design, equipment selection, Standard Operational Procedure creation, program change requests and commissioning

• Managed a portfolio of eight projects initiated through the Accelerated Product and Asset Optimization global program to fulfill analytical method improvement requirements of the Food and Drug Administration (FDA)
• Managed a performance improvement project to increase the Inactivated Poliovirus product yield through Root Cause Analysis and implementation of effective solutions by assessing raw material and equipment specifications
• Reported on project financial performance, activity highlights, upcoming steps and potential risks with project stakeholders