Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Vanessa Garcia

353 N Soboba St Hemet,CA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Overview

16
16
years of professional experience
1
1
Certification

Work History

Ophthalmic Technician

Sharp Rees-Stealy Medical Group
01.2022 - Current
  • Performed comprehensive ocular assessments, ensuring accuracy and efficiency in patient care.
  • Assisted with the administration of diagnostic tests, enhancing workflow and patient experience.
  • Maintained and calibrated ophthalmic equipment, supporting operational readiness and safety standards.
  • Educated patients on procedures and post-operative care, improving understanding and compliance.
  • Prior Authorizations for specialty medication.
  • Manuel and Auto Lensometry.
  • Diagnostic Refractions.
  • Color testing and steropsis.
  • Contact lens training and glasses dispensing
  • Goldman, Icare, tono pen and perkins
  • visual fields and Optical Coherence Tomography(OCT).
  • Autoclave.
  • Pupil function.
  • Blood pressure check manual and automatically.
  • Answering phone calls, giving results over phone and scheduling appointments.
  • Assisting doctors with Intraocular eye injections.
  • Refractions.
  • IOL Master
  • Topography


Office Manager Ophthalmology/ Optometry

California Eye Specialists
03.2017 - 01.2022
  • Trained and mentored junior staff on administrative procedures and office protocols.
  • Conducted regular audits of office supplies, maintaining inventory accuracy and cost-effectiveness.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Assisted in the administration of ocular tests and imaging procedures to support physicians' evaluations.
  • Educated patients on pre- and post-operative care protocols, enhancing overall patient satisfaction and compliance.
  • Implemented quality control measures for diagnostic equipment, maintaining high standards of accuracy and reliability.
  • Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
  • Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
  • Documented patient histories and observed clinical procedures to enhance physician efficiency.
  • Assisted in maintaining accurate electronic health records ensuring compliance with medical standards.
  • Prior Authorizations for specialty medication.
  • Manuel and Auto Lensometry.
  • Diagnostic Refractions.
  • Color testing and steropsis.
  • Contact lens training and glasses dispensing
  • Goldman, Icare, tono pen and perkins
  • visual fields and Optical Coherence Tomography(OCT).
  • Autoclave.
  • Pupil function.
  • Blood pressure check manual and automatically.
  • answering phone calls, giving results over phone and scheduling appointments.

Lead Optician/Receptionist

Riverside San Bernardino County Indian Health
04.2016 - 02.2017
  • Dispensing of glasses and contacts.
  • Adjusting frames.
  • Checking in patients for appointments.
  • Papillary distance.
  • Measurements for progressives.
  • Visual fields.
  • Optical Coherence Tomography(OCT).
  • Checking in glasses making sure prescription is correct.
  • In charge of all glasses that leave the office to the lab.
  • Keeping patients inform of status of glasses.
  • Scheduling appointments.
  • Implemented inventory management system to streamline stock control and reduce waste.

Lead Optician

Menifee Lakes Optometry
10.2013 - 04.2016
  • Verification of insurance and pulling insurance authorization insurance includes MES, VSP, EyeMed, Spectera, Davis Vision, Superior Vision Risk Management, Medi-Cal, Tricare, Humana, MetLife, Premier Eye Care Avesis.
  • Checking in patients for appointments.
  • Dispensing of glasses and contacts.
  • Papillary distance.
  • Doing measurements progressives.
  • Visual fields.
  • Optical Coherence Tomography(OCT).
  • Use of Manuel lensometry.
  • working up patients when needed checking vision, entering patient’s health history.
  • In charge of all glasses that leave the office to the lab, keeping patients inform of status of glasses.
  • Managed inventory of eyewear products, ensuring timely restocking and availability for clients.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
  • Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
  • Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.

Optician

Wal-Mart Vision center
12.2011 - 10.2013
  • Measures clients bridge and eye size.
  • Temple length.
  • Vertex distance.
  • Papillary distance.
  • Optical centers of eyes.
  • Using measuring devices.
  • Adjusting plastic or metal frames to fit clients.
  • Using pliers and recommends specific lenses, lens coatings.
  • Frames to suit client needs.
  • Dispensing of glasses and contacts.
  • insurance verification VSP, MES, Spectera, Davis Vision, Superior Vision.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Managed inventory of eye wear products, ensuring timely restocking and availability for clients.
  • Troubleshot issues with prescription eye wear, offering swift resolution to maintain customer satisfaction levels.

Back office Technician

Inland Eye Specialist
03.2011 - 12.2011


  • Working up patients to get them ready for the providers
  • checking Intraocular pressures with Goldman, Tono pen, Icare, Perkins, PTG.
  • Auto refractor.
  • Topography.
  • Potential Acuity Meter (PAM).
  • Visual fields.
  • Optical Coherence Tomography (OCT).
  • Pachymetry.
  • Pupils Function.
  • Manual and Auto Lensometry.
  • Stereopsis.
  • Contacts Lens training.
  • Instruments Maintenance.
  • Diagnostic Refractions.
  • Ishihara color testing.
  • Amsler Grid.
  • Call backs and scheduling future appointments.
  • Working up retinal specialist patients.
  • Maintained inventory of medical supplies.
  • optimizing procurement processes.
  • Collaborated with clinical staff to ensure accurate and timely patient scheduling.

Lead Medical Assistant

Dr.Kaura Oncology, Internal Medicine
08.2009 - 03.2011
  • Customer service.
  • Answering phones.
  • Filing system.
  • Vital signs.
  • EKG, injection.
  • Urinalysis testing.
  • Insurance verification.
  • Accounts payable in medisoft.
  • Appointment scheduler.
  • Calling patients back on X-Ray and Lab reports.
  • Monitoring patient’s blood sugar.
  • Assisting doctor with chemotherapy.
  • Blood draws.
  • Trained and mentored junior medical assistants, fostering skill development and team collaboration.
  • Developed training materials for staff on updated protocols and procedures, promoting best practices in care delivery.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.

Medical Assistant

Dr. Kaura Medical Assistant Externship Site
06.2009 - 07.2009
  • Customer service.
  • Answering phone.
  • Filing system.
  • Vital signs.
  • EKG.
  • Injections.
  • Assisted in patient intake and documentation to ensure accurate medical records.
  • Coordinated patient appointments and follow-up care for timely treatment access.
  • Administered medications and vaccines under physician supervision, ensuring compliance with protocols.

Education

High School Diploma -

Rancho Verde High School
Moreno Valley, CA

Diploma - Medical Assistant

Concorde Career College
San Bernardino, CA
07.2009

Skills

  • EMR- Touchworks, Epic, NextGen, Revolution, Nextech
  • Filing systems
  • Computer Skills
  • Answering of Phone
  • Customer Service
  • Medical Terminology
  • ICD-10/CPT coding
  • Visual Fields
  • PAM
  • Urinalysis
  • Vital Signs
  • Venipuncture
  • Law and Ethics
  • Sterile Techniques
  • Bandaging
  • Pachymetry
  • Lensometry
  • BOSS System
  • Hematology
  • EKG
  • Injection
  • HIPPA training
  • OCT
  • AR
  • Pupillary Distance
  • Patient care
  • Diagnostic testing
  • Chart documentation
  • Medical history documentation
  • Glaucoma screening techniques
  • Fundus photography proficiency
  • Ophthalmic imaging expertise
  • Visual prescreening
  • Patient relations
  • Visual field testing
  • Equipment calibration
  • Ocular measurements
  • Ocular motility assessment
  • Manual refractions
  • Refractive error measurement
  • Low vision evaluation
  • Ophthalmic instrument maintenance
  • Corneal topography analysis
  • Spectacle prescription interpretation
  • Appointment scheduling
  • Vision testing
  • Gonioscopy proficiency
  • Ophthalmic terminology
  • Minor surgery assistance
  • Intraocular pressure measurement
  • Eye anatomy

Certification


  • EKG
  • Venipuncture

Languages

Spanish
Professional Working

Timeline

Ophthalmic Technician

Sharp Rees-Stealy Medical Group
01.2022 - Current

Office Manager Ophthalmology/ Optometry

California Eye Specialists
03.2017 - 01.2022

Lead Optician/Receptionist

Riverside San Bernardino County Indian Health
04.2016 - 02.2017

Lead Optician

Menifee Lakes Optometry
10.2013 - 04.2016

Optician

Wal-Mart Vision center
12.2011 - 10.2013

Back office Technician

Inland Eye Specialist
03.2011 - 12.2011

Lead Medical Assistant

Dr.Kaura Oncology, Internal Medicine
08.2009 - 03.2011

Medical Assistant

Dr. Kaura Medical Assistant Externship Site
06.2009 - 07.2009

High School Diploma -

Rancho Verde High School

Diploma - Medical Assistant

Concorde Career College

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Vanessa Garcia