Vanessa Figueroa
San Diego
Summary
A highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable, punctual, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance.
Overview
3
3
years of professional experience
Work History
Brewista
7Brew Coffee
Milwaukee, WI
04.2023 - Current
- Greet and welcome every customer with positivity
- Manage the POS system
- Take each order correctly while managing car lines in a safe manner
- Run out all ready beverages to the correct order group
- Correctly balance all espresso, coffee, smoothie, and shake drinks based on size, flavor, and toppings
- Maintain a clean, organized, and stocked work area to prevent traffic
- Manage wait times under 5 minutes
- Perform mid and closing chores
- Restock all lids, cups, syrups, beverages, and cleaning supplies
- Handle any cash transactions
Barista/Cashier
Dark House Coffee
San Diego, CA
10.2024 - 08.2025
- Welcomed and greeted each customer with positivity
- Prepared and served coffee, espresso drinks, and teas
- Safely handled and prepared menu food items
- Maintained a clean and organized work area
- Restocked pastry items, utensils, food, and cleaning supplies
- Performed opening and closing tasks
- Helped all customers who had questions about the shop or the airport area
- Managed POS system
Sales Rep
Journeys
San Diego, CA
06.2024 - 10.2024
- Greet and assist customers with their sale items
- Bring out multiple sale items to customers and display each item
- Increase sales by encouraging customers to purchase additional accessories such as cleaning kits, socks, backpacks, etc.
- Assisting customers with checkout
- Restocking backroom
- Displaying new items as well as tagging and lacing
- Drop any and all new shipment
- Assisting with opening and closing tasks such as mopping, vacuuming, and filling any socks or shoes missing
Ice Cream Maker/Cashier
Niu Soft Serve Parlour
Honolulu, HI
01.2024 - 05.2024
- Maintained a clean and organized store by wiping tables, counters, machines, and windows, sweeping, and mopping floors.
- Performed opening and closing tasks
- Restocked utensils, refilled ice cream machines, prepared backup mix, and hand-made waffle cones
- Helped create new sundae and flavor ideas
- Serve sundaes, cones, and malts in a safe, clean, and quick manner
- Managed POS system
- Greeted and assisted customers with an openly friendly attitude
Barista
Clayton’s Bistro & Bakery
San Diego, CA
05.2023 - 07.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on personal preferences
- Prepared and served coffee, espresso drinks, and tea
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products
- Managed the morning rush of customers daily with efficient, levelheaded customer service
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas and setting up food displays
Education
University - Biology
Hawai’i Pacific University
Honolulu, HI04-2024
High School Diploma - Media Arts
High Tech High Media Arts
San Diego, CA05-2022
Skills
- POS System Operation - Advance
- Exceptional Customer Service Skills - Expert
- Sales Expertise - Advance
- Beverage Preparation - Expert
- Food Preparation - Expert
- Product displays - Advance
- Safe Food Handling - Expert
- Table Bussing - Advance
- Cash handling - Expert
- Positive and Professional Team Player - Expert
- Active listener - Expert
- Opening and Closing Duties - Expert
- Strong work ethic - Expert
- Problem Solving - Advance
- Friendly and Outgoing - Expert
LANGUAGES
English
Native or Bilingual
Spanish
Professional Working
Timeline
Barista/Cashier
Dark House Coffee
10.2024 - 08.2025
Sales Rep
Journeys
06.2024 - 10.2024
Ice Cream Maker/Cashier
Niu Soft Serve Parlour
01.2024 - 05.2024
Barista
Clayton’s Bistro & Bakery
05.2023 - 07.2023
Brewista
7Brew Coffee
04.2023 - Current
High School Diploma - Media Arts
High Tech High Media Arts
University - Biology
Hawai’i Pacific University