VANESSA FANTI
Toronto
Summary
As an avid coffee and tea drinker, I enjoy creating unique beverages that make me happy and I would like to express my art to others. As such, I'm applying for the Barista position that is currently available. I am dedicated to outstanding customer service, customer satisfaction and am able and interested in supporting a team environment. My adeptness in communication and interpersonal skills were solidified by customer relationships and improved service efficiency making me an ideal candidate for the job.
Overview
3
3
years of professional experience
Work History
Receptionist (Part-time)
ProStop Auto Service
06.2022 - Current
- Answered phone in a professional, friendly manner
- Updated contact lists regularly to maintain accuracy of information
- Answered questions about organization, provided callers with address, directions, hours of operation and other information
- Scheduled customer appointments, maintained and updated appointment calendars
- Maintained accurate records of all incoming calls, messages, and visitors
- Prepared outgoing mail, sorted and distributed incoming mail
- Signed for incoming deliveries and notified employees of packages
- Developed effective working relationships with customers to ensure satisfaction with services provided
Education
GED -
Tvo ILC
Toronto, ON06-2023
Skills
- Customer service
- Problem-solving
- Excellent judgment skills
- Oral and written communication skills
- Navigate mobile/computer devices and apps with proficiency
- Commitment to service excellence and customer satisfaction
- Effectively dealing with customers and transactions
- Supporting a team environment
- Organizational skills
- Courteous and professional
Timeline
Receptionist (Part-time)
ProStop Auto Service
06.2022 - Current
GED -
Tvo ILC
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