VANESSA FANTI
ProStop Auto Service
Toronto
3
years of professional experience
As an avid coffee and tea drinker, I enjoy creating unique beverages that make me happy and I would like to express my art to others. As such, I'm applying for the Barista position that is currently available. I am dedicated to outstanding customer service, customer satisfaction and am able and interested in supporting a team environment. My adeptness in communication and interpersonal skills were solidified by customer relationships and improved service efficiency making me an ideal candidate for the job.
Work History
Receptionist (Part-time)
4 Years 4 Months- Answered phone in a professional, friendly manner
- Updated contact lists regularly to maintain accuracy of information
- Answered questions about organization, provided callers with address, directions, hours of operation and other information
- Scheduled customer appointments, maintained and updated appointment calendars
- Maintained accurate records of all incoming calls, messages, and visitors
- Prepared outgoing mail, sorted and distributed incoming mail
- Signed for incoming deliveries and notified employees of packages
- Developed effective working relationships with customers to ensure satisfaction with services provided
Education
GED
Skills
Customer service
Problem-solving
Excellent judgment skills
Oral and written communication skills
Navigate mobile/computer devices and apps with proficiency
Commitment to service excellence and customer satisfaction
Effectively dealing with customers and transactions
Supporting a team environment
Organizational skills
Courteous and professional
Timeline
Receptionist (Part-time)
ProStop Auto Service
06.2022 - CurrentRead More
Tvo ILC
GED
Read More