Vanessa Esquer
Visalia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Technician
Elite Restoration
Visalia
10.2024 - 07.2025
- repairs and restores properties damaged by water, fire, mold
- Mitigation & Cleanup: Removing damaged materials, debris, and water; drying structures; sanitizing.
- Maintained a clean and organized workspace to ensure safety standards.
- Documented work performed and materials used for project records.
- Assisted in training new technicians on restoration processes and safety protocols.
- Communicated effectively with clients regarding project updates and timelines.
- Managed quality control and maintained high level of customer satisfaction.
Business Development Manager
Volt Workforce Solutions
Visalia
09.2021 - 10.2024
- Identified new business opportunities through market research and analysis.
- Collaborated with cross-functional teams to streamline project workflows and improve efficiency.
- Created proposals and presentations to effectively communicate service offerings to clients.
- Managed client relationships, ensuring satisfaction and retention through regular follow-ups.
- Led negotiations with potential clients to secure contracts and favorable terms.
- Conducted competitive analysis to inform strategic planning and decision-making processes.
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Established new customer accounts using negotiation and sales closing abilities.
- Developed and implemented strategies to increase sales and market share.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Drafted proposals for prospects in response to their requests for information.
- Created presentations to attract new business opportunities.
- Researched target markets to understand the needs of current and potential customers.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Managed budgets and resources efficiently to maximize return on investment.
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
Recruiter
CSET Employment Connections
Visalia
07.2021 - 02.2023
- Conducted interviews to assess candidate qualifications and fit for roles.
- Developed and posted job descriptions on various recruitment platforms.
- Screened resumes to identify potential candidates for open positions.
- Negotiated salaries and other employment terms with successful applicants.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Participated in local job fairs and recruitment events for prospective hiring.
- Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Fostered relationships with hiring managers to understand departmental hiring needs.
- Provided a positive candidate experience throughout the recruitment process.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
Store Manager
Zumiez
Visalia
09.2017 - 05.2021
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance team performance and customer service.
- Implemented effective merchandising strategies to maximize product visibility.
- Conducted regular staff meetings to communicate updates and expectations clearly.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education
Redwood High School
Visalia, CASkills
- Effective communication
- Customer service
- Client consultations
- Customer Relations
- Data entry
- Microsoft Outlook
- Microsoft Excel
- Computer Proficiency
- Multi-line phone Talent
- Data analysis
- Strong problem solver
- Administrative Oversight
Languages
Spanish
Native/ Bilingual
Drivers license
Clean driving record
Timeline
Technician
Elite Restoration
10.2024 - 07.2025
Business Development Manager
Volt Workforce Solutions
09.2021 - 10.2024
Recruiter
CSET Employment Connections
07.2021 - 02.2023
Store Manager
Zumiez
09.2017 - 05.2021
Redwood High School