Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Dyck

Sarnia,ON

Summary

Reliable and upbeat Kinesiology major at Western University offering years of experience in the retail industry, well-versed in processing accurate sales transactions and maintaining high levels of customer satisfaction. I am an organized and dependable candidate eager to learn more and take on added responsibilities, with a strong work ethic. As an active member of Alpha Phi international fraternity, I demonstrate outstanding interpersonal skills with a high degree of efficiency and organization within the chapter and extensive participation in philanthropy for the Alpha Phi Foundation for Women's Heart Health.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Moores Clothing For Men
07.2022 - 08.2023
  • Provided customers with an exceptional service experience by assisting them through the process of designing, styling and purchasing a suit.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Receptionist

Sharkys Athletic Club
01.2022 - 07.2022
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Processed new memberships accurately, leading to an increase in gym revenue and member retention.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Kept front desk and lobby clean, clutter-free and orderly to present an attractive atmosphere.
  • Collected pre-authorized payments, processed transactions and updated relevant records.
  • Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.

Cashier

Toys R Us
10.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Effectively used the Point Of Sale (POS) system to handle cash, debit and credit transactions accurately and quickly.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Bachelor of Arts - Kinesiology

The University of Western Ontario
London, ON
05.2027

High School Diploma -

Northern Collegiate Institute And Vocational School
Sarnia, ON
06.2023

Skills

  • Customer Service
  • Cash Handling
  • Retail Sales
  • POS system operations
  • Strong Communication and Interpersonal Skills
  • Retail Merchandising
  • Problem-Solving
  • Teamwork and Collaboration
  • Reliability and punctuality

  • Problem-Solving

  • Teamwork and Collaboration

  • Reliability and punctuality

Languages

English
Native or Bilingual

Timeline

Retail Sales Associate

Moores Clothing For Men
07.2022 - 08.2023

Receptionist

Sharkys Athletic Club
01.2022 - 07.2022

Cashier

Toys R Us
10.2021 - 01.2022

Bachelor of Arts - Kinesiology

The University of Western Ontario

High School Diploma -

Northern Collegiate Institute And Vocational School

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Vanessa Dyck