Vanessa Doyle
Brampton
Summary
Talented Program Director with PLASP Child Care Services, excelling in staff development and regulatory compliance. Achieved high client satisfaction through effective leadership and innovative program improvements. Skilled in budgeting and data analysis, fostering strong relationships within the community while enhancing team productivity and morale. Proven track record in driving program success and operational excellence. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Program Director/Site Supervisor
PLASP Child Care Services
09.1997 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Monitored program performance to identify areas for improvement.
- Established strong partnerships with internal and external stakeholders for collaborative problem solving.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Implemented marketing strategies to promote program awareness and participation.
- Established program procedures to comply with regulatory requirements.
- Maintained and updated project related documents.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Developed and implemented program evaluation systems to assess program impact.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed monitoring program from ground up, laying out framework, and defining roles.
- Fostered culture of innovation and continuous improvement, encouraging team feedback and ideas.
- Analyzed program data to inform decision-making and improve outcomes, leveraging advanced analytics tools.
- Provided ongoing professional development opportunities.
- Increased team productivity by implementing agile methodologies and facilitating effective planning sessions.
- Coordinated with regulatory bodies to ensure program compliance with PLASP policies and procedures, CCEYA, HighScope Curriculum, and HDLH pedagogy.
- Drove innovation by piloting new initiatives and assessing their impact on program effectiveness.
- Managed program budget, optimizing resource allocation to meet strategic objectives.
- Enhanced program visibility and engagement by developing and implementing comprehensive marketing strategies.
- Directed strategic planning process, aligning program objectives with organizational goals.
- Initiated community outreach programs to raise awareness and increase participation, strengthening community relations.
- Oversaw staff schedules and assignments to handle programming demands.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Identified risks and developed mitigation plans.
- Monitored programming schedules, conformance to guidelines and quality.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed.
- Worked with personnel and managers to meet strict timelines.
- Learned how to develop work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
- Conducted thorough quality assurance checks on day to day operations, ensuring compliance with PLASP policies and procedures, CCEYA, HighScope, HDLH pedagogy.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Guided employees in task completion, offering assistance to meet tight deadlines.
- Oversaw employee attendance record, handled discretionary funds, and ordered new materials.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Conducted thorough risk assessments to proactively address potential issues, maintaining project timelines.
- Optimized labor allocation to meet project milestones ahead of schedule, demonstrating effective team leadership.
- Improved team morale and productivity with regular feedback sessions and recognition of achievements.
- Conducted regular safety drills to ensure team preparedness in case of emergencies, prioritizing well-being of all parties.
- Implemented cost-saving strategies without compromising on quality, maximizing profitability for company.
- Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
- Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
- Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
- Facilitated training programs for new hires, enhancing team skill sets and performance.
- Completed and submitted reports on job progress with SMART goals to upper management.
- Developed and maintained positive relationships with families and community members.
- Investigated and reported on accidents, injuries and near-miss incidents.
Education
Bachelor of Science - Early Childhood Studies
University of Guelph-Humber
06-2020
Skills
- Strong leadership and operations oversight
- Staff management and development
- Organizational and strategic leadership
- Regulatory compliance and policy implementation
- Conflict resolution and needs assessment
- Coaching, mentoring, training and development
- Community engagement and outreach
- Documentation, reporting and data analysis using Microsoft programs
- Multitasking abilities with an attention to detail
- Teamwork and collaboration
- Employee work and program scheduling
- Decision-making and critical thinking
- Program improvements and operations management
- Ability to work within a team and independently
- Excellent verbal and written communication skills
Accomplishments
- Proficient in PQA, COR, HighScope Curriculum
- Knowledge of AQI, CCEYA regulations, HDLH pedagogy, and PLASP policies and procedures
- Familiar with CQI to identify needs, plan strategies while avoiding potential issues
- Collaborated with team of 10 in the development of consistently complying with CCEYA regulations, resulting in a positive license monitoring inspection in March 2025
Certification
- HighScope Preschool Curriculum Course
- HighScope Infant and Toddler Curriculum Course
- AECEO Certification
Timeline
Program Director/Site Supervisor
PLASP Child Care Services
09.1997 - Current
Bachelor of Science - Early Childhood Studies
University of Guelph-Humber
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