Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa DiGiovanni

Amhertsburg,ON

Summary

Accomplished and energetic house cleaner with a solid history of achievement in house cleaning. Provided exceptional service to clients by cleaning their homes with great attention to detail, while maintaining a positive attitude. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, time management and fast learning. Hard worker who is passionate about finding solutions based on customers needs. Friendly and knowledgeable in various departments with great communication skills with background in childcare, house cleaner and DYI projects.

Overview

31
31
years of professional experience

Work History

House Cleaner

Self Employed
03.2008 - Current
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slide beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.

Childcare Provider

Self Employed
12.2003 - 09.2011
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Cared for children ages one to four in nurturing and age-appropriate way.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Consulted with families to discuss activities and behaviors of each child.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys.
  • Helped children develop motor skills in preparation for preschool and kindergarten.

Nanny

Self Employed
07.1999 - 12.2003
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Played games, worked on puzzles and read books to young children.
  • Engaged with children on age-appropriate level.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Assisted children with homework assignments and special projects across different subjects.
  • Taught children everyday skills and language.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Promoted language development skills through reading and storytelling.
  • Assisted children in dressing appropriately for day's activities.
  • Involved children in caring for household pets and chores.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Met children at bus stop to walk home and assist with crossing street.

Restaurant Busser

Boblo Island Marina Ice Cream
05.1998 - 09.1998
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Emptied on-site trash receptacles into dumpsters and large waste receptacles.
  • Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
  • Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Serving of ice cream
  • Closing responsibilities of store

Store Team Member

Ure's Country Kitchen
06.1994 - 12.1997
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Waitressing and bussing tables.
  • Fueling of vehicles.
  • Serving of ice cream
  • Closing responsibilities of store.
  • Short order cook responsibilities.

Education

High School Diploma -

General Amherst High School
Amherstburg, ON
06.1999

Skills

    I have been cleaning houses and businesses for almost 15 years, having had many of the same clients for several years

    Giving estimates and quotes before acquiring the job

    Cleaned houses on a daily, weekly, or bi-weekly schedule

    Maintain scheduling and event calendars

    Schedule and confirm appointments for clients

    Responsible for cleaning numerous homes in a timely and orderly manner Arriving on time and working efficiently

    Performs any combination to keep private homes clean and healthy

    Communicated with homeowners to provide excellent service

    Lock up properties when finished the job, either house keys or alarm systems

    Clean floors by sweeping, mopping, scrubbing or vacuuming Following procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures

    Cleaned rugs, carpets, upholstered furniture and draperies using cleaners and shampooers

    Supply cleaners and clean rags each day for houses

    Requisition supplies or equipment needed for cleaning and maintenance duties

    Wash down restrooms and ensure they are sanitized properly, sanitizing toilets, sinks and showers

    Replenish towels, soap and toilet paper in bathrooms as needed

    Gather and disposes of trash or waste materials

    Dust surfaces through out home with personal care, wiped all lighting fixtures, shelves and windowsills of the house

    Moved, cleaned and rearranged the household furniture, as required

    Performed other duties, such as laundry, dishwashing and changing linens

    Vacuumed, mopped floors

    Cleaned and sanitized all surfaces in the kitchens

    Worked with a team or alone

    In charge of receiving payment and taking it to employer

    Transport myself along with other employees and supplies to each job

    New construction and model home cleaning, responsible for roughs, finals and re-cleans, worked independently with contractors on projects, cleaning also included removal of paint, glue and mud overspray

Timeline

House Cleaner

Self Employed
03.2008 - Current

Childcare Provider

Self Employed
12.2003 - 09.2011

Nanny

Self Employed
07.1999 - 12.2003

Restaurant Busser

Boblo Island Marina Ice Cream
05.1998 - 09.1998

Store Team Member

Ure's Country Kitchen
06.1994 - 12.1997

High School Diploma -

General Amherst High School

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Vanessa DiGiovanni