Vanessa Delgado
Rio Linda
Summary
- Exceptional capacity to multi-task, manage numerous often competing priorities with ease and foster the provision of superior customer service
- Professional phone manner and ability to work independently
- Develop and maintain effective working relationships with all departments within the company to ensure consistent, open communication, maintain awareness
- Develop and implement action plans to address areas needing improvement
- Take great pride in ensuring positive overall customer experience.
- Strong ability to work under pressure
- Leadership
- Reliable and dependable Self-motivated Adaptable
- Decision making
Overview
15
15
years of professional experience
Work History
Motor Vehicle Representative Technical Support
Department of Motor Vehicles
03.2023 - Current
- Demonstrate strong attention to detail when analyzing documents presented during time of transaction bringing a vehicle from out of country or out of state into the state of California, protecting against potential fraud or misrepresentation cases.
- Assist customers with out of state or out of country documents to obtain California Titles/Golden Rod registration.
- Expedite the resolution of customer issues by quickly identifying problems and providing timely solutions.
- Assist other units with their workloads, such as C19s, regular registration, cant handles, expedites
Oral Surgery Coordinator
Make a Smile Dental
12.2016 - 03.2023
- Schedule exams and treatment, manage patient flow of multiple location schedules, answer multiple phone lines, manage and submit insurance authorizations and claims, train call center and front office new hires, collections, manage tracking reports, resolve escalated patient calls, create treatment estimates
- Greet arriving patients professionally and cheerfully, making sure all of their paperwork is filled out and ensuring each patient feels important
Server/Hostess
Chevy's Fresh Mex
07.2010 - 04.2015
- Functioned comfortably in a fast paced environment, multi tasked between greeting and seating our customers, taking our customers orders and serving our customers with their meals
- Took orders and placed orders
Education
No Degree - Information Technology
Sacramento City College
Sacramento, Ca08-2025
High School Diploma -
Rive City High School
West Sacramento, Ca06-2006
Skills
- Exceptional capacity to multi-task
- Manage numerous often competing priorities with ease
- Foster the provision of superior customer service
- Professional phone manner
- Ability to work independently
- Develop and maintain effective working relationships
- Ensure consistent, open communication
- Maintain awareness
- Develop and implement action plans
- Take great pride in ensuring positive overall customer experience
- Strong ability to work under pressure
- Leadership
- Reliable and dependable
- Self-motivated
- Adaptable
- Decision making
Timeline
Motor Vehicle Representative Technical Support
Department of Motor Vehicles
03.2023 - Current
Oral Surgery Coordinator
Make a Smile Dental
12.2016 - 03.2023
Server/Hostess
Chevy's Fresh Mex
07.2010 - 04.2015
No Degree - Information Technology
Sacramento City College
High School Diploma -
Rive City High School
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