Vanessa Crystal Vasquez
Hollywood,CA
Summary
Experienced with tenant relations, operational oversight, and financial management. Utilizes strategic planning to enhance property value and efficiency. Strong understanding of lease administration and maintenance protocols.
Overview
19
19
years of professional experience
Work History
Sr. Property Manager
Westview Property Management
11.2022 - 02.2025
- Managed over 288-320 residential units across 27properties, consistently delivering exceptional customer service
- Identified organizational inefficiencies, collected data, and developed strategies for improvement
- Addressed resident complaints and served as a liaison between residents and owners, ensuring adherence to maintenance and landlord regulations.
- Conducted property inspections and coordinated repairs in preparation for city inspections
- Collaborated with non-profit organizations to transition individuals from homelessness to housing, with knowledge of fair housing laws.
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Investigated and resolved any tenant complaints.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Collected and maintained careful records of rental payments and payment dates.
Case Manager, Legal Assistant
Signature Accounting & Business
06.2011 - 11.2022
- Managed a caseload of 260-300 clients, overseeing their financial needs and ensuring timely completion of state and IRS filings
- Assisted tax attorneys in research, preparation, and filing of tax-related documents.
- Conducted in-depth research on federal, state, and local tax laws.
- Managed client information, ensured compliance with tax regulations, and supported tax planning and audit processes.
- Drafted legal correspondence, reviewed tax documents for accuracy, and maintained confidential client records.
- Coordinated with clients and government agencies to resolve tax-related issues and meet filing deadlines. Demonstrated strong organizational, communication, and research skills to effectively support the tax team.
Legal Assistant
CW Family Law
01.2006 - 02.2010
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Skills
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Eviction process
- Property management experience
Timeline
Sr. Property Manager
Westview Property Management
11.2022 - 02.2025
Case Manager, Legal Assistant
Signature Accounting & Business
06.2011 - 11.2022
Legal Assistant
CW Family Law
01.2006 - 02.2010
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