Vanessa Coufalova
Ancaster,Ontario
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in [Skill]. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
River Oaks Dental
11.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Customer Service Cashier
Winners & HomeSense
02.2019 - 12.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Customer Service Cashier
Wendys Restaurant
11.2014 - 02.2019
- Redeemed coupons to discount purchases.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Certified Dental Assistant
Anderson College
Mississauga, ON03.2020
High School Diploma -
Garth Webb Secondary School
Oakville, ON06.2018
Skills
- Data Confidentiality Measures
- Records Pulling
- Fit Appliances
- Oral Health Care
- Personable Communication
- Billing and Payment Processing
- Customer Service and Assistance
- Fitting Room Oversight
Certification
- Certified Dental Assistant
Timeline
Dental Assistant
River Oaks Dental
11.2021 - Current
Customer Service Cashier
Winners & HomeSense
02.2019 - 12.2020
Customer Service Cashier
Wendys Restaurant
11.2014 - 02.2019
No Degree - Certified Dental Assistant
Anderson College
High School Diploma -
Garth Webb Secondary School
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