VANESSA CORREIA
Toronto
Summary
Over 10 years of retail experience at a flagship store, immersed in a high paced world in the retail/fashion industry. Detail oriented professional with proven analytical, multitasking, and problem solving skills. Effective manager with strong background in directing, training and motivating staff to achieve full potential.
Overview
16
16
years of professional experience
Work History
ASSISTANT STORE MANAGER
VANS
10.2019 - 08.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Chosen from all employees in Canada to help set-up/prepare to open Halifax location
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
VISUAL CO-MANAGER
GARAGE CLOTHING
01.2014 - 01.2018
- Oversaw personnel recruitment, performance and scheduling for stock associates
- Responsible for creating plans of execution of store layouts, presentation and visual merchandising setups of store windows and display fronts
- Strong team skills with the ability to delegate and prioritize tasks efficiently
- Involved in the renovations of the Vaughan Garage location and the newly renovated Eaton Centre location
- Supervise day-to-day operations of all assigned staff within sales floor and backroom to ensure appropriate business behaviours is being adhered to at all times while balancing visual standards in store
- Proficient in KPIS (key performance indicators) in order to meet stores daily budgets
- Provided the utmost customer service to ensure best possible sales and customer responses
- Led employee performance reviews and discussed improvement strategies with each team member
- Trained and motivated staff to ensure effective teamwork, high standards of work quality and organization performance
- Maintained high level of morale and team-work on the floor through frequent communication with all employees.
VISUAL ASSISTANT MANAGER
GARAGE CLOTHING
01.2012 - 01.2014
- Responsible for shipping and receiving stock, processing recalls and completing transfers
- Responsible for creating and setting up weekly promotions in-store on a timely manner
- Ensure that the visual standards of the store were always met/beyond expectations
- Manage a visual/stock team as well as take responsibility of helping to manage the sales associates on the floor
- Monitor and evaluate staff performance; administer recommended disciplinary action when necessary
- Trained and motivated staff to ensure effective teamwork, high standards of work quality and organization performance
- Continue to train stock associates and be responsible with training other visual merchandisers in need at other store locations
- Involved in the renovations of Garage stores in Ajax and Pickering
- Responsible for creating plans of execution of store layouts, presentation and set-ups of store windows and display fronts
- Worked effectively and efficiently to ensure monthly floor-set layouts were aligned with company standards on a timely manner
- Constantly driven to work in a timely manner to keep up with sales, replenishment and selling opportunities.
LEAD STOCK MANAGER
GARAGE CLOTHING
01.2009 - 01.2012
- Responsible for making sure all stock was completed on a timely manner
- Worked alongside visual merchandisers on a daily basis; quickly picked up on visual standards and created new learning tools for future stock associates
- Created new process system that would be used for years later which would allow the store to be successful
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives with particular importance on efficient processing and organization of stockroom
- Ensured that the backroom was always organized and the store front was always properly filled
- Involved with the visual upkeep of the store and was always a part of floor movements and inventories
- Constantly driven to work in a timely manner to keep up with sales, replenishment and selling opportunities
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
- Involved in the first big Eaton Centre renovation.
Education
ARTS & CONTEMPORARY STUDIES -
RYERSON UNIVERSITY
Toronto, ON01.2010
HIGHSCHOOL DIPLOMA -
ST.JOSEPH'S COLLEGE
Toronto, ON01.2006
Skills
- SKILLED PROBLEM SOLVER
- SELF-MOTIVATED
- VERBAL/WRITTEN COMMUNICATION
- PLANNING & ORGANIZATION
Timeline
ASSISTANT STORE MANAGER
VANS
10.2019 - 08.2024
VISUAL CO-MANAGER
GARAGE CLOTHING
01.2014 - 01.2018
VISUAL ASSISTANT MANAGER
GARAGE CLOTHING
01.2012 - 01.2014
LEAD STOCK MANAGER
GARAGE CLOTHING
01.2009 - 01.2012
ARTS & CONTEMPORARY STUDIES -
RYERSON UNIVERSITY
HIGHSCHOOL DIPLOMA -
ST.JOSEPH'S COLLEGE
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