Vanessa Claro
Hawaiian Gardens
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products. Ability to adapt to new environments, and willing to learn new task.
Overview
18
18
years of professional experience
2009
2009
years of post-secondary education
Work History
Parts Specialist
O'Reilly Auto Parts
Baldwin Park
01.2021 - 04.2025
- Managed inventory levels and organized stock for easy access.
- Processed customer orders efficiently using point-of-sale systems.
- Processed returns, exchanges, and refunds in a timely manner.
- Identified potential problems with defective or damaged parts before they reached customers.
- Maintained accurate records of all inventory transactions in the computer system.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Cashier
Chevron
Cypress
08.2017 - 12.2019
- Managed cash register operations, including handling cash and credit card payments.
- Processed customer transactions accurately and efficiently at a busy fuel station.
- Assisted customers with product inquiries and provided excellent service consistently.
Cashier
Arco Travel Zone
Perris
06.2015 - 07.2017
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Completed daily recovery tasks to keep areas clean and neat.
- Helped customers find specific products, answering questions and offering advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Caregiver, Special Needs
WAPADH
Santa Fe Springs
01.2009 - 12.2013
- Followed safety protocols to maintain a secure environment for each and every individual I was assigned.
- Assisted individuals with daily living activities and personal care routines.
- Communicated effectively with families and healthcare professionals to ensure continuity of care.
- Monitored and documented client progress and changes in behavior or health status.
Courtesy Clerk
Stater Bro's
Norwalk
01.2007 - 01.2008
- Packaged or bagged purchases and helped customers move items to vehicle.
- Worked closely with front-end staff to assist customers.
- Answered questions and informed customers of current sales and promotions.
- Collected shopping carts from parking lot to maintain clean, organized parking lot area.
- Handled cash transactions accurately at the register.
Education
Some College - General Studies
Cypress College
Cypress, CA 08.2007 - 01.2009
John H. Glenn High School
Norwalk, CASkills
- Customer service
- Liquor regulations and compliance
- Cash register operation
- POS systems
- Inventory management
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Shipping and receiving
- Staff training
- Goal setting
- Customer assistance
- Adaptability
References
- Anthony Mendez (626) 213-7877
- Pedro Vasquez (323) 477-5683
Timeline
Parts Specialist
O'Reilly Auto Parts
01.2021 - 04.2025
Cashier
Chevron
08.2017 - 12.2019
Cashier
Arco Travel Zone
06.2015 - 07.2017
Caregiver, Special Needs
WAPADH
01.2009 - 12.2013
Some College - General Studies
Cypress College
08.2007 - 01.2009
Courtesy Clerk
Stater Bro's
01.2007 - 01.2008
John H. Glenn High School