Vanessa Chuc
Los Angeles
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Account Manager
ATF Private Security
05.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Server
Starring Gate
10.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Security Officer
S&S Labor Force JRM
02.2022 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Los Angeles Southwest College
Los Angeles, CA06-2029
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Relationship building
- Account oversight
- Client relationship building
- Issue resolution
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Account Manager
ATF Private Security
05.2023 - Current
Server
Starring Gate
10.2022 - 04.2023
Security Officer
S&S Labor Force JRM
02.2022 - 10.2022
Los Angeles Southwest College
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