Summary
Overview
Work History
Education
Skills
Timeline
Barista

Vanessa Chavez

Mississauga,ON

Summary

Strong background in the customer service industry. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks Coffee Company
05.2022 - Current
  • Prepared and served high-quality beverages following standard recipes and customer preferences.
  • Collaborated with team members to streamline service during peak hours for improved efficiency.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Boba Barista

I Heart Boba
01.2021 - 12.2021
  • Built relationships with customers to encourage repeat business.
  • Mastered various brewing techniques to ensure optimal tea flavour in every beverage served.
  • Stocked, tagged and displayed merchandise as required.
  • Prepared and served a variety of boba tea beverages following standard recipes.

Cashier

Chuck E Cheese
04.2018 - 09.2020
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Managed cash register, ensuring accurate cash handling and balance at shift end.
  • Multi-task between working the cash register and the merchandise wall to ensure customer satisfaction.
  • Increased sales of promotional items by informing customers about current offers.

Education

Early Childhood Education

George Brown College
Toronto
05-2027

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Problem-solving
  • Active listener
  • Adaptive and creative
  • Reliability and punctuality
  • Conflict resolution

Timeline

Barista

Starbucks Coffee Company
05.2022 - Current

Boba Barista

I Heart Boba
01.2021 - 12.2021

Cashier

Chuck E Cheese
04.2018 - 09.2020

Early Childhood Education

George Brown College
Vanessa Chavez