Vanessa Carrillo

Starting as a cashier for the service department, I booked appointments and payments were made through me. Did that for about a few months. Later, I moved to be an Admin for the parts department. My duties entail bookkeeping and accounts receivable Reconcile invoices daily. Calculate dollar amounts to ensure accuracy and disbursement to correct accounts. Maintain parts deliveries while communicating with vendors to ensure projected dates are correct. If incorrect I follow up, file a claim and reschedule. I then communicate my findings to my lead. Place high volume orders electronically daily. Ensuring order is being processed by the correct facility.

Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.