Summary
Overview
Work History
Education
Skills
Languages
Certifications And Skills
Accomplishments
Languages
Timeline
Generic

Vanessa B. Lucio

Rough And Ready

Summary

Hospitality executive with over 15 years of leadership experience in restaurant operations, concept development, and event coordination across the U.S. and Mexico. Proven track record in launching and managing high-performing venues, optimizing profitability, and curating unforgettable guest experiences. Skilled in staff development, cost control, and building unique concepts that blend culture, cuisine, and community. Currently seeking remote or strategic opportunities that leverage my operational expertise and creative vision.

Overview

17
17
years of professional experience

Work History

Hospitality Consultant

Independent & Contract Roles
01.2008 - Current
  • Advised on restaurant openings, operations stabilization, and event strategy
  • Consulted for Kenichi (Austin, TX) and other projects focused on kitchen systems, staffing, and profitability
  • Developed menus, trained staff, and restructured systems for improved efficiency
  • Created detailed reports outlining performance metrics, costs, budgeting, staffing needs. related to hospitality operations.
  • Organized and managed staff training programs to ensure efficient operations of the hospitality services.
  • Identified areas for improvement in existing processes and procedures related to hospitality operations.
  • Developed marketing plans aimed at increasing awareness of the brand among potential customers through digital channels such as social media platforms or websites.
  • Assisted with menu design by suggesting new dishes or recipes according to seasonal trends or customer preferences.

General Manager / Partner

Oskar Blues Grill & Brew
Denver
12.2020 - 05.2022
  • Oversaw full operations, staff training, vendor management, and service for a fast-paced, live-music-focused brewpub
  • Collaborated on branding and community engagement while maintaining labor and food cost targets
  • Led the team through reopening phases during COVID recovery, stabilizing operations and boosting staff morale

Opening Partner/General Manager

El Conejo & Suerte Tequila
Sayulita
08.2016 - 07.2019

Founded and operated trendy surf-cuisine restaurant in partnership with Suerte Tequila.
Designed and constructed entire concept, including furnishings, art installations, and event spaces.
Developed and managed tequila tasting room, menu, cocktail program, lounge, and bar operations.
Attracted local and international guests by hosting private events and live performances.
Oversaw daily operations, vendor partnerships, staff training, and guest experience initiatives.

General Manager

Jax Fish House
Boulder
05.2015 - 12.2016
  • Directed operations for the flagship location of the Big Red F Restaurant Group
  • Achieved top performance in sales and cost metrics across all locations
  • Spearheaded private dining, offsite events, chef recruitment, and staff leadership for a tenured team

General Manager / Director of Operations

SALT Bistro
Boulder
01.2014 - 03.2015
  • Oversaw a 140-seat farm-to-table concept and a staff of 60+
  • Increased year-over-year sales by 15% and achieved record profit margins
  • Provided operational consulting for upcoming restaurant projects in the group

Restaurant Manager & Special Events Coordinator

The Oxford Exchange
Tampa
09.2012 - 06.2013
  • Key member of the opening team for this upscale market-concept venue
  • Created private dining program, leading execution of high-profile events (including RNC functions and weddings)
  • Managed P&L, inventory, and vendor relations for both restaurant and event services

GM & Director of Operations (Multi-Unit)

The Armadillo Restaurants
Denver
01.2010 - 01.2012
  • Managed operations for a nine-unit restaurant group across multiple cities
  • Opened 3 new locations, developed budgets, led recruitment and training of management teams
  • Standardized inventory, cost controls, and training programs across locations

Event Manager & Opening Trainer

Paul Martin’s American Bistro
Los Angeles
01.2009 - 01.2010
  • Opened flagship SoCal location; managed all private dining and VIP service
  • Developed training guides for new hires and elevated guest experiences

VIP Guest Coordinator & Event Manager

Dragon-i
Hong Kong
06.2008 - 01.2009
  • Managed elite guest services and high-profile events at one of Asia’s premier nightclubs
  • Cultivated a global client base and coordinated complex VIP arrangements

Education

Bachelor of Arts - History & Anthropology

Metropolitan State University of Denver
12-2025

Bachelor of Science - Environmental Science

University of Colorado

Skills

  • Multi-Unit Management
  • Cultural awareness
  • Customer service
  • Project management
  • Event planning
  • Team collaboration
  • Creativity and innovation
  • Menu development
  • Reservation management
  • Menu design
  • High-Volume Management
  • Full-Service Development
  • Concept Development
  • P&L Oversight
  • Budgeting
  • Staff Hiring
  • Staff Training
  • Staff Retention
  • Event Design
  • Event Execution
  • FOH Operations
  • BOH Operations
  • SOP Implementation
  • Menu Design
  • Culinary Program Development
  • POS Software
  • Hospitality Software
  • Aloha
  • Micros
  • OpenTable
  • Restaurant365

Languages

  • English, Native
  • Spanish, Proficient (Read, Write, Conversational)

Certifications And Skills

  • Management-Level Food Handlers Certification (multiple states)
  • TBAC, TIPS Certified
  • Software: Aloha, Micros, Digital Dining, TouchBistro, OpenTable, Restaurant365, QuickBooks, ADP, Yelp SeatMe, Microsoft Office, InDesign

Accomplishments

  • Active in my community as a volunteer for the historical society, the fire department, and various animal rescue organizations. I serve as the treasurer for the town's Chamber of Commerce.

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

General Manager / Partner

Oskar Blues Grill & Brew
12.2020 - 05.2022

Opening Partner/General Manager

El Conejo & Suerte Tequila
08.2016 - 07.2019

General Manager

Jax Fish House
05.2015 - 12.2016

General Manager / Director of Operations

SALT Bistro
01.2014 - 03.2015

Restaurant Manager & Special Events Coordinator

The Oxford Exchange
09.2012 - 06.2013

GM & Director of Operations (Multi-Unit)

The Armadillo Restaurants
01.2010 - 01.2012

Event Manager & Opening Trainer

Paul Martin’s American Bistro
01.2009 - 01.2010

VIP Guest Coordinator & Event Manager

Dragon-i
06.2008 - 01.2009

Hospitality Consultant

Independent & Contract Roles
01.2008 - Current

Bachelor of Arts - History & Anthropology

Metropolitan State University of Denver

Bachelor of Science - Environmental Science

University of Colorado
Vanessa B. Lucio