Vanessa Betancourt
Sacramento,CA
Summary
Professional education specialist with comprehensive experience in supporting academic programs. Strong skills in curriculum development, student engagement, and administrative tasks. Adept at collaborating with teams to achieve results, adaptable to changing needs, and consistently reliable. Possesses excellent communication, organizational, and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Education Program Assistant
UC Davis School of Medicine, Department of Dermatology
06.2020 - Current
- Coordinate residency schedules, recruitment, and onboarding processes to ensure seamless program operations.
- Maintain and analyze EEDS data to track performance trends, attendance, and CME compliance for ACGME-accredited programs.
- Develop and implement digital file management and compliance tracking systems, improving reporting accuracy and audit readiness by 25%.
- Collaborate with leadership on policy and procedure reviews to enhance workflow efficiency and documentation consistency.
- Compile evaluation summaries and performance reports to support program reviews and accreditation submissions.
- Manage grand rounds and hybrid learning logistics, expanding accessibility through digital integration and improving participation outcomes.
Administrative Assistant III
UC Davis School of Medicine, Institute of Regenerative Cures Dermatology
01.2019 - 06.2020
- Provide executive-level support to the Department Vice Chair and senior academic leadership, coordinating department schedules and communications.
- Manage procurement, purchase orders, and expense reconciliations using Kuali (KFS) and AggieBuy systems, ensuring compliance with UC fiscal policy.
- Analyze expenditures, prepare budget reports, and identify process gaps to improve cost tracking and workflow efficiency.
- Maintain faculty academic profiles and publication records in MyInfoVault and UC BOX, ensuring accuracy for annual reviews and accreditation reporting.
- Develop internal procedures for travel reimbursements and procurement requests that reduced approval time by 20%.
- Prepare summary reports and assist in drafting documentation for program audits and compliance reviews.
Office Technician
State of California Department of Healthcare Services
05.2018 - 12.2018
- Verified and processed Medi-Cal waiver applications and eligibility data in MEDS and CMIPS II systems, ensuring compliance with state program regulations.
- Reviewed and logged treatment plans, Notices of Action, and provider agreements for accuracy and policy alignment.
- Maintained tracking databases for waiver applicants and reporting metrics, improving data consistency and timeliness.
- Collaborated with management to identify workflow redundancies, streamlining case processing, and reducing reporting delays.
ROI/ EMR Associate
Dignity Health Medical Foundation
07.2015 - 05.2018
- Managed and analyzed medical record requests, subpoenas, and patient data to ensure compliance with HIPAA and organizational standards.
- Implemented structured record indexing and digital retrieval systems, improving request turnaround times by 25%.
- Prepared and tracked invoices and record logs to support internal audits and financial reconciliation.
Medical Office Representative
Mercy Imaging Central Scheduling
11.2014 - 07.2015
- Coordinated patient scheduling and insurance authorizations using Experian, Flowcast, and Allscripts systems.
- Validated insurance data and referrals to improve documentation accuracy and reduce authorization delays.
- Compiled and maintained scheduling reports to support operational review and patient access improvements.
Student Assistant
State of California Department of Rehabilitation
09.2009 - 09.2011
- Processed vendor contracts, invoices, and procurement requests, ensuring fiscal accountability and adherence to purchasing policies.
- Collected and analyzed program data to prepare monthly reports for management and compliance review.
- Assisted in developing evaluation tools for training programs, contributing to process improvement.
Education
High School Diploma -
Monterey Trail Highschool
Elk Grove, CA05-2009
Medical Billing And Coding Certification -
Carrington College
Sacramento, CASkills
Languages: English and Spanish
- Policy Analysis
- Data Interpretation
- Program Coordination
- Reporting & Evaluation
- Fiscal Tracking
- Compliance Monitoring
- Process Development
- Research & Documentation
- Microsoft Office Suite
- Kuali (KFS)
- AggieBuy
- MedHub
- Qualtrics
- Complex Calendaring
- Time Management
- Data Entry
- Process Improvement
- Accounts Payable
- Procurement
- Research
- Marketing
- Graphic Design Canva
- Zoom
- WebEx
- Project Management
- Administrative Support
- Budget Management
- Healthcare Administration
Timeline
Education Program Assistant
UC Davis School of Medicine, Department of Dermatology
06.2020 - Current
Administrative Assistant III
UC Davis School of Medicine, Institute of Regenerative Cures Dermatology
01.2019 - 06.2020
Office Technician
State of California Department of Healthcare Services
05.2018 - 12.2018
ROI/ EMR Associate
Dignity Health Medical Foundation
07.2015 - 05.2018
Medical Office Representative
Mercy Imaging Central Scheduling
11.2014 - 07.2015
Student Assistant
State of California Department of Rehabilitation
09.2009 - 09.2011
High School Diploma -
Monterey Trail Highschool
Medical Billing And Coding Certification -
Carrington College