Vanessa Bautista Avila
Chico
Summary
Dedicated Volunteer Supervisor with extensive experience in volunteer management and client support. Skilled in Salesforce database management and conducting safety checks for clients with complex needs. Committed to fostering strong volunteer relationships and enhancing service delivery.
Overview
4
4
years of professional experience
Work History
AmeriCorps Seniors Volunteer Supervisor
PASSAGES
Chico
06.2017 - 09.2021
- Provided support and supervision to AmeriCorps Seniors Volunteers, including recruitment, background checks, training and placement.
- Maintained a caseload of volunteers and clients with complex needs.
- Conducted in-home safety checks, completed intake, and connected clients to additional services to ensure comprehensive support for clients served by volunteers.
- Managed Salesforce database for client and Volunteer information.
- Assisted with annual volunteer recognition events
- Provided training and assistance to new staff members.
Education
Bachelor of Arts - Sociology
California State University, Chico
Chico, CA05-2017
Skills
- Salesforce database management
- Volunteer coordination
- Microsoft Office proficiency
- Excellent verbal and written communication skills
- Bilingual communication in Spanish
- File and records management
Timeline
AmeriCorps Seniors Volunteer Supervisor
PASSAGES
06.2017 - 09.2021
Bachelor of Arts - Sociology
California State University, Chico