Vanessa Babb-Snelling
Toronto,ON
Summary
Manager with excellent track record setting schedules, delegating assignments and working alongside employees to make sure all day to day operations move smoothly. Knowledgeable about Dynamics Nav, Push, and ADP systems. Successful in communicating with other departments to provide smooth business operations.
Overview
9
9
years of professional experience
Work History
Quality Control & Receiving Manager
Mama Earth Organics
06.2022 - Current
- Implementing efficient systems for day to day operations.
- Trained and supervised staff in understanding the quality standards for inbound shipments, and ensuring timely delivery to the packing floor.
- Developed strong relationships with vendors, resulting in better communication and reduced food waste.
- Managed receiving/produce & grocery team, overseeing training, schedules and work tasks.
- Trained and supervised staff using lift trucks, and hand trucks to move items around warehouse.
- Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
Support Manager
Mama Earth Organics
06.2021 - 06.2022
- Developed a comprehensive training program, leading to a more knowledgeable and effective support team.
- Managed daily operations to ensure smooth functioning of the support department.
- Coached employees through day-to-day work and complex problems.
- Implemented safety protocols to minimize workplace injuries and maintain a safe working environment for all employees.
- Improved employee retention by providing ongoing training and support, creating a positive work atmosphere.
- Led team meetings focused on continuous improvement initiatives, fostering a culture of collaboration and excellence among staff members.
Packer Associate
Mama Earth Organics
05.2020 - 06.2021
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
- Supported quality control efforts by inspecting products for defects before packaging.
- Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Trained new Packer Associates on day to day operation protocols within the workplace.
Special Order Sales Specialist/Online Sales Representative
Lowes Home Improvment
03.2015 - 06.2020
- Built strong client relationships through consistent communication and effective problem solving.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Supported retail distributors, dealers and customers through in-person and telephone support.
- Generated and forwarded weekly and monthly reports on sales performance to upper and regional management.
- Collaborated with managers to provide customer feedback
Education
High School Diploma -
St Patricks C.S.S
06.2011
Skills
- Warehouse Operations
- Organizational Skills
- Multitasking Abilities
- Adaptability
- Time Management
Languages
Timeline
Quality Control & Receiving Manager
Mama Earth Organics
06.2022 - Current
Support Manager
Mama Earth Organics
06.2021 - 06.2022
Packer Associate
Mama Earth Organics
05.2020 - 06.2021
Special Order Sales Specialist/Online Sales Representative
Lowes Home Improvment
03.2015 - 06.2020
High School Diploma -
St Patricks C.S.S
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