Vanessa Alvarado Munoz
Stockton
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Language
Work History
Process Guide
Amazon
11.2023 - Current
- Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
- Reduced error rates by implementing robust quality control measures within critical processes.
- Implemented process improvements for increased productivity and cost savings.
- Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
Warehouse Worker
Amazon
06.2019 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
Key Holder/Crew Shift Leader
Burger King
12.2017 - 05.2019
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Education
High School Diploma -
Merrill F. West High School
Tracy, CA 05.2001 -
Skills
Collaborative mindset
Standard operating procedures
Coaching and mentoring
Goal oriented
Customer service
Team building
Adaptability
Timeline
Process Guide
Amazon
11.2023 - Current
Warehouse Worker
Amazon
06.2019 - Current
Key Holder/Crew Shift Leader
Burger King
12.2017 - 05.2019
High School Diploma -
Merrill F. West High School
05.2001 -
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