Vanessa A Hernandez
Huntington Park
Summary
As a passionate, bilingual, and motivated educator with a deep passion for helping families excel by supporting teachers, parents, and support teams, I enhance school environments and help connect students with the correct resources. I have gained solid knowledge in office administration, clerical tasks, and customer service. Possess strong organizational skills while managing multiple responsibilities simultaneously. Known for problem-solving abilities and communication skills, which contribute to improved office operations and team collaboration. Utilized these strengths to support staff members and streamline processes in previous roles.
Overview
11
11
years of professional experience
Work History
Clerical experience
Libra Academy
Huntington Park
11.2024 - Current
- Support the school front desk when needed.
- Misis, Schoology, ITAM.
- Shadowed counselors and supported with schedules, interventions, IEPs, and college applications.
- Parent outreach, phone calls, texts (Google Voice).
- Assist parents and students with anything they may need.
School Climate Advocate
LAUSD
Huntington Park
10.2024 - Current
- Assist with providing a safe and welcoming school environment for students, staff, and community members by utilizing culturally sustaining and responsive pedagogy, active listening skills, de-escalation and conflict resolution techniques, and District programs to support social and emotional learning.
- Attends bi-monthly safety collaboratives to advocate for school site/student concerns and collect information on resources for students and families.
- Part of the support staff that assists students with disciplinary and restorative justice circles.
- Guide students and use safety protocols, as necessary, to prevent injury to persons, or damage to school property.
- Host Social Emotional Learning events monthly during lunch.
- Help the academic counselor with Saturday school monthly.
- Assist the administrative team with student safety plans when required.
- Attend monthly School Climate Advocate trainings and Safety Collaboratives with Region East.
- Work with admin team to create productive systems that help students achieve their academic goals
- Advocated for student needs through individualized support and guidance.
- Collaborated with educators to develop personalized education plans for students.
- Resolved conflicts by mediating discussions between students, parents, and staff.
Math Instructional Aide/ Teacher's Assistant
LAUSD
Huntington Park
10.2018 - Current
- Tutored and supported students individually and in groups of up to 8 by reteaching and reviewing lesson concepts and translation support.
- Modeled and taught basic and advanced social skills, conflict management techniques, and study approaches to students.
- Cleaned and organized classrooms, materials, and supplies to support maximum efficiency.
- Conducted special assessments and tutoring sessions to support individual student needs. (ELPAC, SBAC)
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Marked homework assignments, tests, and special projects to communicate grading.
- Supervised students and maintained security throughout school buildings and on field trips.
- Promoted student learning by providing individualized and small-group support to reinforce classroom topics.
- Distributed classroom materials and supplies such as pencils, paper, and art materials.
- Graded assignments and tests using the answer key, documented results, and informed the lead teacher of students' performance.
- Monitored students in the class, hallways, and school grounds to supervise enforce rules, and support lead teacher.
- Provide technical support when needed.
Technology support experience
Huntington Park High School
Huntington Park
10.2018 - 10.2021
- Repairing broken laptops.
- Assisting in providing proper assistance with technical difficulties. Ex reprogramming system, updating Windows, printing properly, etc.
- Assisted parents, students, and staff in support during the online class transition, and provided video support during this period.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Sales Associate/ Cashier
Levis
Commerce
04.2015 - 11.2015
- Fostered customer retention by assessing and meeting product needs.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Adhered to all company initiatives and achieved established goals for each.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Counted cash, made the change, and store coupons to keep organized and balanced cash register drawers.
Channel Islands Political Club Advocate
CSUCI
Camarillo
08.2014 - 08.2015
- Endorsing political candidates to win elections.
- Call voters to vote, and knock on doors to help raise voter outcomes.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
- Built and maintained productive relationships to facilitate fundraising.
- Recommended institutional and organizational changes to existing programs and policies, based on political implications.
- Engaged with local organizations to enhance community partnerships.
California GOP Convention, Delegate and Proxy
CSUCI
Sacramento
08.2014 - 01.2015
- Answered incoming telephone calls to provide information about candidates, services, and policies.
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
- Built and maintained effective relationships with peers and upper management to drive team success toward common voter outcomes, services, and operational goals.
- Facilitated communication between stakeholders to ensure project alignment.
Education
Bachelor of Arts - Political Science
California State University - Dominguez Hills
Carson03.2023
Associate of Science - Political Science, Law
El Camino College
Torrance, CA01.2020
High School Diploma -
Libra Academy
Huntington Park01.2014
Skills
- Bilingual English and Spanish
- Social emotional learning
- Individualized education plans
- Conflict resolution
- Technical support
- Safety protocol adherence
- Active listening
- Advocacy for student needs
- Tutoring and mentoring
- Communication strategies
- Attention to detail
- Supervision and leadership
- Networking
- Communication
- Crisis intervention
- IEP support
- Community engagement
- Relationship building
- Mediation
Training
Monthly Trainings, 01/01/24, Current, SAFETY COLLABRATIVE: Identify school and community safety concerns and connect with appropriate resources., Support student safe passage to and from school, SCHOOL CLIMATE ADVOCATE TRAININGS: Positive Behavior Intervention & Support/ Practices, School Emotional Learning
References
- Juan Alfaro, (323) 826-2300, Assistant principal, Huntington Park, CA
- Nikki Grakal, (323) 826-1500, Principal, Libra Academy @ Linda Marquez, CA
Languages
- English
- Spanish
Timeline
Clerical experience
Libra Academy
11.2024 - Current
School Climate Advocate
LAUSD
10.2024 - Current
Technology support experience
Huntington Park High School
10.2018 - 10.2021
Math Instructional Aide/ Teacher's Assistant
LAUSD
10.2018 - Current
Sales Associate/ Cashier
Levis
04.2015 - 11.2015
Channel Islands Political Club Advocate
CSUCI
08.2014 - 08.2015
California GOP Convention, Delegate and Proxy
CSUCI
08.2014 - 01.2015
Bachelor of Arts - Political Science
California State University - Dominguez Hills
Associate of Science - Political Science, Law
El Camino College
High School Diploma -
Libra Academy