Vanesha Allen-London
Brampton,ON
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Operations Officer
CEE Center for Young Black Professionals
05.2023 - Current
- Support Operations Manager (OM) and Management Team on development and implementation of Operations Department’s strategic planning and implementation process, including work plan development, budgets, necessary documentation/report templates, etc.
- Implemented and developed operational standards, policies and procedures.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Modified inventory control programs to maintain and enhance annual business plan.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Monitored key business risks and established risk management procedures.
Program Operations Officer
CEE Center for Young Black Professionals
08.2022 - 05.2023
- Reported to Director of Programs and Service Delivery; Providing secretarial support to attending meetings, minute taking, plotting tasks on Asana.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented processes that simplified procedures and reduced average processing time.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
Program Delivery Administrator
CEE Center for Young Black Professionals
09.2021 - 08.2022
- Provided daily administrative support to Programs Manager; booking & planning meetings, creating templates, and recording meeting minutes
Social Work Summer Intern
CEE Center for Young Black Professionals
06.2021 - 09.2021
- Assisted Social Workers daily while completing tasks such as; follow ups and check in’s with members of CEE programs.
Co-Founder
Black Women United
10.2020 - 04.2021
- Successfully led four panel discussions for Black Women to share their experiences of Anti-Black Racism and Sexism.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Established foundational processes for business operations.
Summer Student – Laborer 3
City of Toronto
05.2020 - 08.2020
- Ensured public sidewalks and pathways were kept cleaned daily by doing litter pickup.
- Worked alongside team to accomplish work goals according to schedule.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
Guest Services Representative
Hy’s Steakhouse
09.2019 - 03.2020
- Maintained the highest level of customer service when interacting with clientele.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
Bachelor of Arts Coursework -
York University
Toronto, ONSocial Service Work Diploma - Social Work
George Brown College
Toronto, ON04.2021
Skills
- Database Development
- Influencing and Negotiating
- Budget Administration
- Managing Deadlines
- Operations Planning
- Event Planning and Management
- Office Organization
- Budgeting and Resource Management
Languages
English
Certification
- Understanding and Managing Aggressive Behavior (UMAB) Certificate
- Standard First Aid CPR + AED
- Naloxone Training
Awards
Change Maker Award & Grant, StartGBC Entrepreneur Centre WIL Program, Awarded for completing 2nd year field placement through Start GBC Entrepreneurship Program at George Brown College. Field Placements are generally completed at a Service Agency within the community, but due to COVID19, students had to find other options in order to graduate successfully.
Proud Innovator Award, Pitch It | George Brown College - Second Place, Awarded for participating and placing second in George Brown’s student entrepreneur/ social innovation competition. Presented a 5 minute pitch, explaining the initiative ‘Black Women United’.
Timeline
Senior Operations Officer
CEE Center for Young Black Professionals
05.2023 - Current
Program Operations Officer
CEE Center for Young Black Professionals
08.2022 - 05.2023
Program Delivery Administrator
CEE Center for Young Black Professionals
09.2021 - 08.2022
Social Work Summer Intern
CEE Center for Young Black Professionals
06.2021 - 09.2021
Co-Founder
Black Women United
10.2020 - 04.2021
Summer Student – Laborer 3
City of Toronto
05.2020 - 08.2020
Guest Services Representative
Hy’s Steakhouse
09.2019 - 03.2020
Bachelor of Arts Coursework -
York University
Social Service Work Diploma - Social Work
George Brown College
- Understanding and Managing Aggressive Behavior (UMAB) Certificate
- Standard First Aid CPR + AED
- Naloxone Training
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