Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanesa Delgado

San Andreas

Summary

  • Bilingual- Fluent in Spanish and English
  • Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
  • Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

Rite-Aid Pharmacy
03.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Warehouse Worker

Corning
02.2021 - 12.2022
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Followed outlined specifications to implement assembly plans.

Warehouse Associate

Amazon
11.2020 - 12.2020
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Wrapped pallets in shrink wrap prior to loading.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.

Dental Assistant/Front Desk Receptionist

Richard Amstadter, DDS
01.2017 - 06.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.

Dental Assistant

Coffee Dental Group
12.2015 - 01.2017
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.

Dental Assistant/Receptionist

Friendly Smile Dentistry
06.2013 - 12.2015
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.

Education

Diploma - Dental Assisting

Kaplan College -
05.2013

High School Diploma -

Thomas Downey High School
Modesto, CA
05.2012

Diploma - Pharmacy Technician

Pharmacy Technicians University
Online
03-2024

Skills

  • Providing excellent customer service
  • Have ability to multitask
  • Very reliable
  • Quick learner
  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Answering customer questions
  • Insurance billing
  • Patient confidentiality
  • Insurance verification
  • Supply restocking
  • HIPAA

Timeline

Pharmacy Technician

Rite-Aid Pharmacy
03.2023 - Current

Warehouse Worker

Corning
02.2021 - 12.2022

Warehouse Associate

Amazon
11.2020 - 12.2020

Dental Assistant/Front Desk Receptionist

Richard Amstadter, DDS
01.2017 - 06.2019

Dental Assistant

Coffee Dental Group
12.2015 - 01.2017

Dental Assistant/Receptionist

Friendly Smile Dentistry
06.2013 - 12.2015

High School Diploma -

Thomas Downey High School

Diploma - Dental Assisting

Kaplan College -

Diploma - Pharmacy Technician

Pharmacy Technicians University

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Vanesa Delgado