Vaneeza Imran

- Oversee daily operations for a portfolio of 50+ residential and commercial properties, ensuring optimal occupancy and tenant satisfaction.

- Develop and manage annual budgets, including forecasting and expense tracking, resulting in a 10% reduction in operating costs.

- Implement marketing strategies to attract and retain tenants, increasing occupancy rates by 15% over three years.

- Coordinate with maintenance teams to address repairs and upgrades promptly, maintaining a high standard of property conditions.

- Negotiate and manage vendor contracts, achieving a 20% cost savings on services and supplies.

- Ensure compliance with local, state, and federal regulations, including fair housing laws and safety standards.

- Manage and resolve delinquent accounts by contacting debtors via phone, email, and mail to negotiate payment plans and settlements.

- Successfully recover an average of 85% of outstanding debts monthly, exceeding company targets.

- Develop and maintain strong relationships with clients to ensure timely and effective debt resolution.

- Track and record all communication with clients and debtors in company databases, ensuring accuracy and compliance with legal regulations.

- Handle disputes and escalate unresolved issues to legal teams when necessary.

- Provide professional and empathetic customer service while maintaining firm negotiation strategies to achieve repayment