VANDANA VERMA
Toronto,ON
Summary
Transferred exceptional customer service skills from my server experience to excel as a sales associate, building strong connections and exceeding sales goals. Exceptional interpersonal prowess, adept at active listening, conflict resolution, and maintaining a customer-centric approach.
Overview
1
1
year of professional experience
Work History
Sales Associate
Bath & Body Works
08.2023 - Current
- Provided exceptional customer service by assisting customers in finding products, answering their questions, and offering recommendations
- Maintained a deep knowledge of Bath and Body Works products, including fragrance lines, skincare, and seasonal collections, to provide informed product advice
- Actively contributed to achieving and exceeding sales targets and goals through effective upselling and cross-selling techniques.
School Crossing Guard
Synergy Protection Group
06.2023 - 07.2023
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
Server
Butter Chicken Factory
03.2023 - 07.2023
- Delivered personalized and attentive dining experiences to ensure customer satisfaction
- Responded promptly to customer inquiries, displaying strong communication and problem-solving skills
- Cultivated warm and welcoming atmosphere, contributing to positive overall dining experience.
Sales Associate
Gap Outlet
01.2023 - 03.2023
- Greeted and welcomed customers with a friendly demeanor, helping them locate products and
- Offering detailed information on promotions and discounts.
- Actively engaged with customers to boost sales and consistently surpassed both individual and
- Collaborated effectively within a team, offering support to colleagues and fostering a positive
Education
Diploma - General Arts and Science
George Brown College
Toronto, ON04.2024
Skills
- Product and Service Sales
- Multitasking Strengths
- Customer Service
- Verbal Communication
Languages
Spanish
Full Professional
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
License and Certificates
- Security Guard License
- Smart Serve Certificate
- First Aid & CPR Training Certificate
Availability
- Monday, Friday, Weekends- Full Days & Overnights
- Tuesday, Thursday- After 4pm
Timeline
Sales Associate
Bath & Body Works
08.2023 - Current
School Crossing Guard
Synergy Protection Group
06.2023 - 07.2023
Server
Butter Chicken Factory
03.2023 - 07.2023
Sales Associate
Gap Outlet
01.2023 - 03.2023
Diploma - General Arts and Science
George Brown College
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