Summary
Overview
Work History
Education
Skills
Languages
License and Certificates
Availability
Timeline
SalesAssociate

VANDANA VERMA

Toronto,ON

Summary

Transferred exceptional customer service skills from my server experience to excel as a sales associate, building strong connections and exceeding sales goals. Exceptional interpersonal prowess, adept at active listening, conflict resolution, and maintaining a customer-centric approach.

Overview

1
1
year of professional experience

Work History

Sales Associate

Bath & Body Works
08.2023 - Current
    • Provided exceptional customer service by assisting customers in finding products, answering their questions, and offering recommendations
    • Maintained a deep knowledge of Bath and Body Works products, including fragrance lines, skincare, and seasonal collections, to provide informed product advice
    • Actively contributed to achieving and exceeding sales targets and goals through effective upselling and cross-selling techniques.

School Crossing Guard

Synergy Protection Group
06.2023 - 07.2023
    • Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
    • Developed key relationships with both adults and children through effective communication and purposeful engagement.
    • Instructed children to safely cross streets using crosswalk and watching traffic lights.

Server

Butter Chicken Factory
03.2023 - 07.2023
  • Delivered personalized and attentive dining experiences to ensure customer satisfaction
  • Responded promptly to customer inquiries, displaying strong communication and problem-solving skills
  • Cultivated warm and welcoming atmosphere, contributing to positive overall dining experience.

Sales Associate

Gap Outlet
01.2023 - 03.2023
  • Greeted and welcomed customers with a friendly demeanor, helping them locate products and
  • Offering detailed information on promotions and discounts.
  • Actively engaged with customers to boost sales and consistently surpassed both individual and
  • Collaborated effectively within a team, offering support to colleagues and fostering a positive

Education

Diploma - General Arts and Science

George Brown College
Toronto, ON
04.2024

Skills

  • Product and Service Sales
  • Multitasking Strengths
  • Customer Service
  • Verbal Communication

Languages

Spanish
Full Professional
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

License and Certificates

  • Security Guard License
  • Smart Serve Certificate
  • First Aid & CPR Training Certificate

Availability

  • Monday, Friday, Weekends- Full Days & Overnights
  • Tuesday, Thursday- After 4pm


Timeline

Sales Associate

Bath & Body Works
08.2023 - Current

School Crossing Guard

Synergy Protection Group
06.2023 - 07.2023

Server

Butter Chicken Factory
03.2023 - 07.2023

Sales Associate

Gap Outlet
01.2023 - 03.2023

Diploma - General Arts and Science

George Brown College

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VANDANA VERMA