Hi, I’m
Vandana Vandana
Grande Prairie,AB
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
3
years of professional experience
Work History
Namaste inde
Manager
11.2023 - 09.2024
Job overview
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Wendy's
Crew Leader
12.2022 - 08.2023
Job overview
- Analyzed customer feedback surveys to identify areas where improvements could be made.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Investigated any accidents or incidents that occurred on the job site; implemented corrective actions where appropriate.
- Performed general maintenance on tools and equipment used by the crew.
- Inspected equipment for proper operation before use by crew members.
- Trained new hires on job duties, safety protocols, and company policies.
- Ensured compliance with all health and safety regulations.
Nafta food & Packing inc.
Picker Packer
10.2021 - 08.2022
Job overview
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Reported any damaged products to supervisor immediately upon discovery.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area while adhering to safety regulations.
- Inspected and verified shipments for accuracy and quality assurance.
Education
Trebas InstituteMontreal, QC
Post Graduation Diploma from E-Commerce And Online Business Management
08-2024
Skills
- Strategic Planning
- Staff Development
- Cross-functional team management
- Staff Training and Development
- Complex Problem-Solving
Hard working
- Time Management
- Team Leadership
- Cross-Functional Teamwork
- Staff Management
- Customer Relationship Management (CRM)
- Good communication Skills
Languages
English
Professional Working
Timeline
Manager
Namaste inde
11.2023 - 09.2024
Crew Leader
Wendy's
12.2022 - 08.2023
Picker Packer
Nafta food & Packing inc.
10.2021 - 08.2022
Trebas Institute
Post Graduation Diploma from E-Commerce And Online Business Management
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