Open To Work
Vandana Rana
Pizza Hut
Ottawa,ON
Work Preference
Desired Job Title
Shift SupervisorConsultantTeam LeaderBank TellerWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation:
Ottawa, CanadaOttawa, ONOpen to relocation:
NoImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsPaid time offTeam Building / Company RetreatsPaid sick leaveWork from home optionSummary
Management Professional experienced in overseeing daily operations and facilitating shift transitions. Enhanced team performance and maintained operational efficiency through conflict resolution and staff training. Focused on fostering collaboration and adapting to evolving needs while ensuring high productivity.
9
years of professional experience
Work History
Shift Supervisor
3 Years 2 Months- Delivered exceptional customer service by assisting customers with orders, payments, and inquiries in a fast-paced environment.
- Processed cash, credit, and debit transactions accurately while maintaining balanced cash registers.
- Resolved customer concerns professionally, ensuring high levels of customer satisfaction and retention.
- Collaborated with team members to achieve daily operational and service goals.
- Maintained accuracy, attention to detail, and compliance with company procedures during peak business hours.
- Demonstrated strong multitasking, communication, and problem-solving skills in a high-volume workplace.
Consultant
1 Year 7 Months- Coordinated documentation, client communication, and administrative tasks to ensure project alignment.
- Scheduled meetings with clients and provided them the outcome according to their desires within their budget.
- Maintained the relations with customers via verbal and non-verbal communication through emails, calls and personal meetings.
- Organized events and exhibitions to improve sales experiences when required.
Team Leader
1 Year- Provided personalized customer service by assisting customers with product selection and purchase decisions.
- Achieved sales goals through effective product recommendations, cross-selling, and upselling techniques.
- Processed customer transactions accurately using POS systems while handling cash and electronic payments.
- Managed inventory, replenished merchandise, and maintained organized sales floor displays.
- Built positive customer relationships by resolving inquiries and delivering an exceptional shopping experience.
- Worked collaboratively with team members to support daily store operations and ensure efficient service.
Education
Post-Graduate Certificate - Global Business Management
Bachelor of Science - Fashion Management
Skills
Cash Handling & Balancing
Financial Transactions
Deposit and withdrawal management
Customer Service
Sales & Cross-selling
Problem Resolution
Administrative Support
Microsoft Office
Attention to Detail
Compliance & Confidentiality
Relationship Building
Transaction management
Timeline
Shift Supervisor
Pizza Hut
05.2023 - Current
Consultant
Vintage Violet
09.2019 - 04.2021
Team Leader
ZARA
01.2018 - 01.2019
Loyalist College
Post-Graduate Certificate from Global Business Management
Annamalai University
Bachelor of Science from Fashion Management