VANDANA GROVER
Surrey,BC
Summary
Hard-working with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
Work History
Operations Supervisor
Hudson Group(Joe & the Juice)
10.2022 - Current
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored industry trends and market dynamics to identify potential threats or opportunities for growth within the operations sphere.
Sales Associate
Hudson Group (Joe & the Juice)
09.2021 - 10.2022
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Recommended complementary purchases to customers, increasing revenue.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Listened to customer needs and desires to identify and recommend optimal products.
Assistant Professor
KMV College Jalandhar
07.2016 - 01.2020
- Worked as Assistant Professor in Computer Science & Application at KMV College Jalandhar from July 2016 to 2020.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Boosted enrollment numbers in targeted courses through strategic marketing efforts such as informational sessions or guest lectures at local high schools or community events.
- Enhanced student research skills by supervising independent studies projects both inside and outside the classroom setting.
Education
MBA - Business
University Canada West
Vancouver, BC09.2021
Master of Computer Applications - Information Technology
CT Institution of Management
Jalandhar, India05.2015
Bachelor of Computer Applications -
DAV College
Jalandhar, India07.2012
Skills
- Excellent organizational and decision making skills
- Good conflict resolution
- Staff training and development
- Ability to transform data into actionable, Strategic decisions
- Overseeing inventory needs and undertaking office management and administration
- Self –Motivated, Confident, Proactive and ability to perform under pressure
- Open-minded, Experimental, Quick learner and result oriented
- Possess long term Perspective, Integrity, and Empathy
- Hardworking, Energetic and Team Player
- Customer Service Management
Availability
Full-time
Timeline
Operations Supervisor
Hudson Group(Joe & the Juice)
10.2022 - Current
Sales Associate
Hudson Group (Joe & the Juice)
09.2021 - 10.2022
Assistant Professor
KMV College Jalandhar
07.2016 - 01.2020
MBA - Business
University Canada West
Master of Computer Applications - Information Technology
CT Institution of Management
Bachelor of Computer Applications -
DAV College
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