Vance Blackburn
West Kelowna,BC
Summary
Vance is a Senior Business Analyst, possessing a finely honed strategic sense, which leads him to be an innovative solution-provider with the ability to comprehend, implement and troubleshoot business operational and organizational needs. His experience is extensive and diverse, ranging from successful private sector companies to crown corporations. He is a proficient all-around management practitioner with highly applicable background and strong leadership, communication, presentation, and team-building skills. He offers more than 20 years of solid and hands-on strategic thinking, tactical planning and business consulting experience, contributing to the specific needs of his clients.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Port of Vancouver
08.2024 - 08.2024
- Achieved successful delivery and management of complex requirements necessary for UKG HCM Project
- Creation of Business Analysis Assessment and a Recommendation Plan for moving forward
- Develop detailed artifacts and specifications that cover scoping, options, estimates, functional requirements, and user acceptance testing for complex HCM implementation, guaranteeing alignment with business needs
- Engage with stakeholders to elicit requirements, assess feasibility, and conduct scenario assessments for selection and design decisions, fostering inclusive and informed planning processes
- Select, adopt, and adapt the most suitable requirements elicitation and documentation methods to ensure rigorous analysis and accurate results
- Lead collection, analysis, and cleanup of data for mapping ensuring data integrity and usability for business operations
- Lead business analysis-related problem-solving efforts, providing substantiated recommendations with comprehensive analysis, indicators, artifacts, and solutions to the project manager
- Identify potential risks through detailed analysis, aiding in the development of mitigation strategies with the project manager
- Deliver findings and analysis in clear, concise, and adaptable formats for all stakeholders, utilizing written, visual, and verbal communication methods
- Establish clear requirements baselines with prioritization and ensure strict adherence to change control procedures, documenting and communicating any requirement changes to minimize impact on project progress and objectives
- Agile/Waterfall methodologies (approx. team size = 50)
Senior Business Analyst
Provincial Health Services Authority (PHSA)
02.2023 - 09.2023
- Achieved successful delivery and management of complex requirements necessary for RFP completion
- Elicitation, gathering, and analysis of functional and non-functional requirements for C&P Project
- Developed business process maps, and supporting documentation using requirements gathered from a broad range of stakeholder groups
- Responsible for the creation and maintenance of requirements and supporting documentation
- Responsible for the creation and maintenance of the RFP
- Responsible for the creation and maintenance of the RFP Glossary of Terms
- Responsible for the creation and maintenance of the CPS Replacement Environment Scan
- Provide assessments and recommendations as required
- Effectively conducted business process and change management workshops with stakeholders
- Credentialing and Privileging (C&P) Request for Proposal (RFP)
- Agile/Waterfall methodologies (approx. team size = 50)
Project Manager & Senior Business Analyst
Servus Credit Union
02.2020 - 11.2022
- Spearheaded the investigation and discovery of findings for privacy investigation within CRM security
- Lead subsequent creation of business case and presentation to senior management
- Elicited, gathered, and analyzed functional and non-functional requirements for privacy, including CRM implementation
- Successfully initiated development of business cases, gap analysis, risk assessment, business process maps and supporting documentation using requirements gathered from stakeholder groups
- Responsible for the creation and maintenance of Epics, Features, User Stories and Project Backlog Items (PBIs) in ADO and ongoing strategy for MRM (Doxim CRM) Implementation Project
- Manage Scrum, Sprint and Kanban sessions
- Provide recommendations to management for MRM security issues as required
- Host business process and change management workshops with stakeholders
- Create, development and implementation of BA standards, processes and best practices, as per IIBA
- Coaching/mentoring junior BAs and ensure all BAs follow new standards.
- MRM – Customer Relationship Management (CRM) Implementation Project
- Agile methodology (approx. team size = 50)
Senior Business Analyst
Good2GoCo
02.2019 - 04.2019
- Successfully accomplished a data management strategy for Shopify usage
- Accomplished the creation of the Canadian Food Inspection Agency Preventive Control Plan, developing PCP process maps and providing direction for PCP strategy
- Leveraged vendor management skills to ensure the successful delivery of high-quality solution that were aligned with business needs
- Canadian Food Inspection Agency Preventive Control Plan (Agile)
- Senior Business Analyst (approx. team size = 3)
Senior Business Analyst
City of West Kelowna
04.2018 - 11.2018
- Productively accomplished the successful creation and presentation of a business case for SIP
- Provide cohesive business requirements documentation
- Provide management with updates on the status and development of business cases
- Responsible for the development and presentation of strategic business cases encompassing risk assessment, cost-benefit analysis, and “go forward” strategy
- Provide recommendations for an Electronic Data Records Management (EDRMS) Project
- Project Lead on SharePoint Implementation Project
- Host business process (current and future state) and change management workshops with stakeholders
- Created various project artifacts including business case project charter, project scope, project plan, business process maps and analysis matrices
- SharePoint Implementation Project, EDRMS Study, SCADA RFQ (Agile)
- Senior Business Analyst (approx. team size = 10)
Senior Business Analyst
Employment Standards Branch
03.2018 - 03.2018
- Successfully facilitated multi-purpose workshops with stakeholders for BPI project
- Conducted instructional sessions for proper documentation of current business needs and processes
- Accomplished an assessment for a business case in support of a Business Process Improvement Project
- Responsible for the creation of business requirements documentation, standard operating procedures and use cases
- Business Process Improvement Project (Agile)
- Senior Business Analyst (approx. team size = 20)
Senior Business Analyst
City of Burnaby
06.2017 - 10.2017
- Achieved acceptance and go ahead following the creation and presentation of business case for PRMS
- Lead business analysis duties for the initial phases of the PRMS Implementation Project ($2M budget)
- Facilitated strategic planning sessions, JAD sessions, and interviews with project stakeholders for requirements gathering for RFP development, business requirements documentation and development of functional and non-functional specifications
- Parks & Recreation Management System (PRMS) (Agile)
- Senior Business Analyst (approx. team size = 15)
Senior Business Analyst
BC Ministry of Labour
08.2016 - 09.2016
- Successfully provided direction and counsel relative to FOIPA, FIPPA and PIPA rules for IIPS
- Utilized requirements gathered during JAD sessions and stakeholder interviews for business requirements documentation, creation of business rules and business processes, development of use cases, and data modelling
- Immigrant Information Programs System (IIPS) (Agile)
- Senior Business Analyst (approx. team size = 20)
Senior Business Analyst
University of British Columbia
11.2015 - 01.2016
- Welcomed success through the published, reviewed, scored and awarded documentation for (SASI) Software Implementation and Program Assurance RFP
- Developed, presented, and recommended a business case to senior management
- Provide direction for vendor selection and procurement strategy
- Student Academic Systems Initiative (SASI) (waterfall)
- Senior Business Analyst (approx. team size = 100)
Service Delivery Manager & Project Manager
ATB Financial
08.2014 - 04.2015
- Successfully provided leadership on all service delivery activities for a major data centre move
- Review and assessment of security requirements
- Providing weekly status reports to management
- Managing technical resources, vendors, and clients
- Scheduling and assignment of project activities
- Developed and presented business case inclusive of risk assessment, cost-benefit analysis, new value propositions, related fees and budget forecasting, and feasibility study outputs
- Data Centre Move Project, PCI/DSS Assessment Project, ATB Investor Connect Project, GIS and SSO projects
- Service Delivery Manager & Project Manager (approx. team size = 50)
Project Manager & Senior Business Analyst
FortisBC
10.2012 - 09.2014
- Successful creation and presentation of business case for DSM approval, to senior management
- Created a cross-functional collaborative approach with a broad range of internal and external stakeholder groups (management, business, vendor, IT, clients) to gather requirements for and ensure compliance with, the implementation, integration, customization and configuration of a $1.2M Demand Side Management System Project
- Developed an extensive business case involving risk assessment, cost-benefit analysis (RFP review, score, and award), current- and future-state assessments, gap analysis, budget planning and forecasting, and feasibility study, which was presented to and approved by senior management
- Ultimately promoted to Project Manager, which required the following deliverables:
- Host business process workshop with stakeholders
- Creation of SOW, project plan, close out, and privacy agreement
- Vendor management, contract negotiation, and creation of SLA
- Change management analysis and assessment
- Identification of integration touch points (CRM and ERP) and data migration
- DSM Central, Implementation Project (COTS – Cloud Solution) (waterfall)
- Project Manager & Senior Business Analyst (approx. team size = 20)
Senior Business Systems Analyst and IT Functional Lead
BC Lottery Corporation
04.2011 - 09.2012
- Created and presented a comprehensive business case encompassing risk assessment, cost-benefit analysis, feasibility studies output, gap analysis and provided recommendations aligned with the business case
- Provided direction and counsel relative to PCI-DSS and FIPPA rules, vendor selection, and procurement strategy
- Playnow Mobile Web Gaming Project (COTS), BCLC 2.0 Web Renewal Project (COTS), eCasino Infrastructure Project, Lotto 6/49 Bonus Project, Blueprint Implementation Project (COTS)
- Senior Business Systems Analyst and IT Functional Lead (approx. team size = 50)
Senior Business Systems Analyst
Alberta Investment Management Corporation
01.2011 - 04.2011
- SimCorp Implementation Project (COTS)
- Senior Business Systems Analyst (approx. team size = 50)
Senior Business Systems Analyst
Alberta Pension Services Corporation
03.2010 - 09.2010
- LOA-NOC Web Project (COTS), Telephony Project, Audit Project
- Senior Business Systems Analyst (approx. team size = 50)
Senior Business Analyst
Vancouver Economic Development
01.2010 - 03.2010
- 2010 Vancouver Winter Olympics, MVC Program
- Senior Business Analyst (approx. team size = 10)
Senior Business Analyst
EPCOR Utilities Inc.
04.2009 - 09.2009
- Water Utility – Work Management Project, LIMS – Lab Information Management (LIM) Project
- Senior Business Analyst (approx. team size = 10)
Senior Business Analyst
WorkSafe BC
02.2009 - 04.2009
- Corporate Finance - Asset Management Project – IFRS Compliance
- Senior Business Analyst (approx. team size = 20)
Project Manager / Senior Business Analyst
City of Surrey
01.2008 - 02.2009
- AMANDA Tax Utility Project, Altiris Asset Management Project (COTS)
- Project Manager / Senior Business Analyst (approx. team size = 20)
Business Integration Coordinator / Senior Business Analyst
City of Edmonton
04.2007 - 07.2008
- Web Renewal & Revitalization Project (WEB 2.0) (COTS)
- Business Integration Coordinator / Senior Business Analyst (approx. team size = 100)
Senior Project Analyst
ATB Financial
06.2006 - 01.2007
- Single-Sign-On WEB Portal Integration Project (COTS)
- Senior Project Analyst (approx. team size = 10)
Senior Business Analyst / Team Lead
Metro Vancouver
05.2005 - 04.2006
- Enterprise Asset Management (EAM) Data Repository Project
- Senior Business Analyst / Team Lead (approx. team size = 20)
Functional Business Analyst
BC Transmission Corporation
01.2005 - 04.2005
- Oracle Enterprise Asset Management (EAM) Implementation Project (COTS)
- Functional Business Analyst (approx. team size = 30)
Software License Manager / Project Manager
EPCOR Utilities Inc.
05.2004 - 12.2004
- Software Asset Management Project (SAM) (COTS)
- Software License Manager / Project Manager (approx. team size = 20)
Project Manager / Senior Business Analyst
Archer Daniels Midland
04.2003 - 04.2004
- Maximo Enterprise Asset Management (EAM) 5.1/5.2 Enterprise Implementation Project (COTS), Maximo Mobile Project – (Syclo - Agentry)
- Project Manager / Senior Business Analyst (approx. team size = 50)
Project Manager / Senior Business Analyst
ConocoPhillips
11.2001 - 11.2002
- Maximo Enterprise Asset Management (EAM) Implementation Project (COTS), Maximo 4.11 (Oracle) Enterprise Implementation Project, Maximo/Crystal Integration Project, Maximo Mobile, Maxitrak & Qbyte integration
- Project Manager / Senior Business Analyst (approx. team size = 40)
Communication Manager / Senior Business Analyst
MCI WorldCom
09.2000 - 02.2001
- Internal Communication Project
- Communication Manager / Senior Business Analyst (approx. team size = 10)
Project Administrator / Senior Business Analyst
AT&T Canada
11.1999 - 04.2000
- Integrity and Conflict Management System, (ICMS) Customer Billing Project (Oracle)
- Project Administrator / Senior Business Analyst (approx. team size = 10)
Business Analyst / Project Lead
Alberta Energy Company
12.1997 - 10.1999
- Steam Assisted Gravity Drainage (SAGD) data model project
- Business Analyst / Project Lead (approx. team size = 10)
Systems Support Analyst
Nova Gas Transmission Ltd.
01.1997 - 12.1997
- Citibank Implementation Project
- Systems Support Analyst (approx. team size = 20)
Systems Support Analyst
Chevron Resources
06.1996 - 12.1996
- Quick Law Implementation Project
- Systems Support Analyst (approx. team size = 20)
Systems Support Analyst
Suncor Resources Inc.
01.1996 - 06.1996
- Cyborg HR Implementation Project
- Systems Support Analyst (approx. team size = 10)
Systems Support Analyst
Talisman Energy
10.1994 - 12.1995
- POWAR Project Program Operators Workstation and Reporting (field data capture system)
- Systems Support Analyst (approx. team size = 50)
Systems Support Analyst
Finning Ltd.
06.1990 - 06.1994
- Network/Desktop Rollout Project
- Systems Support Analyst (approx. team size = 10)
Education
Master of Business Administration -
06.2008
Master of Science - Management Information Systems (Project Management)
04.2004
Bachelor of Science - Management Information Systems
02.2002
Skills
- Requirements gathering
- Agile methodology
- User acceptance testing
- Stakeholder management
- Business process mapping
- Project management
- Staff management
- Strategic thinking
Accomplishments
- Saved the company $ over 5 years by implementing a successful productivity improvement plan.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
- Led team to meet 80% of SLAs by streamlining business processes and identifying areas for improvement.
Certification
- Business Management Diploma - Coquitlam Continuing Education
- Hardware/Software Support Certification - Northern Alberta Institute of Technology (NAIT)
- Advanced Project Management - Learning Tree International
- Project Management, Quality Management - Mount Royal College
- Project Management (PMI)
- Advanced Project Management (PMP)
- International Institute of Business Analysis (IIBA)
- Oracle Tutor (business process engineering)
- Pritchet Method (business process engineering)
- Information Systems Audit and Control Association (ISACA)
- Tek-Systems Privacy And Information Security Training
- Computer Programming Analysis - Computer Career Institute
- Total Quality Management (TQM - Kaizen)
- Oracle eAM (enterprise asset management)
- Fundamentals of Petroleum Technology
- Introduction to Maximo
- Advanced Maximo
- Maximo Administration
- SQL - Maximo
- SAP R/3
- MCSE primer
- Novell 4 CNE primer
- Power LAN 2.0 Certification
- HP - Requirements Centre
- National Safety Council Heart Saver CPR Course
- National Safety Council Emergency First Aid Course
Affiliations
- Information Systems Audit and Control Association (ISACA)
- International Institute of Business Analysis (IIBA)
- Project Management Institute (PMI)
Timeline
Senior Business Analyst - Port of Vancouver
08.2024 - 08.2024
Senior Business Analyst - Provincial Health Services Authority (PHSA)
02.2023 - 09.2023
Project Manager & Senior Business Analyst - Servus Credit Union
02.2020 - 11.2022
Senior Business Analyst - Good2GoCo
02.2019 - 04.2019
Senior Business Analyst - City of West Kelowna
04.2018 - 11.2018
Senior Business Analyst - Employment Standards Branch
03.2018 - 03.2018
Senior Business Analyst - City of Burnaby
06.2017 - 10.2017
Senior Business Analyst - BC Ministry of Labour
08.2016 - 09.2016
Senior Business Analyst - University of British Columbia
11.2015 - 01.2016
Service Delivery Manager & Project Manager - ATB Financial
08.2014 - 04.2015
Project Manager & Senior Business Analyst - FortisBC
10.2012 - 09.2014
Senior Business Systems Analyst and IT Functional Lead - BC Lottery Corporation
04.2011 - 09.2012
Senior Business Systems Analyst - Alberta Investment Management Corporation
01.2011 - 04.2011
Senior Business Systems Analyst - Alberta Pension Services Corporation
03.2010 - 09.2010
Senior Business Analyst - Vancouver Economic Development
01.2010 - 03.2010
Senior Business Analyst - EPCOR Utilities Inc.
04.2009 - 09.2009
Senior Business Analyst - WorkSafe BC
02.2009 - 04.2009
Project Manager / Senior Business Analyst - City of Surrey
01.2008 - 02.2009
Business Integration Coordinator / Senior Business Analyst - City of Edmonton
04.2007 - 07.2008
Senior Project Analyst - ATB Financial
06.2006 - 01.2007
Senior Business Analyst / Team Lead - Metro Vancouver
05.2005 - 04.2006
Functional Business Analyst - BC Transmission Corporation
01.2005 - 04.2005
Software License Manager / Project Manager - EPCOR Utilities Inc.
05.2004 - 12.2004
Project Manager / Senior Business Analyst - Archer Daniels Midland
04.2003 - 04.2004
Project Manager / Senior Business Analyst - ConocoPhillips
11.2001 - 11.2002
Communication Manager / Senior Business Analyst - MCI WorldCom
09.2000 - 02.2001
Project Administrator / Senior Business Analyst - AT&T Canada
11.1999 - 04.2000
Business Analyst / Project Lead - Alberta Energy Company
12.1997 - 10.1999
Systems Support Analyst - Nova Gas Transmission Ltd.
01.1997 - 12.1997
Systems Support Analyst - Chevron Resources
06.1996 - 12.1996
Systems Support Analyst - Suncor Resources Inc.
01.1996 - 06.1996
Systems Support Analyst - Talisman Energy
10.1994 - 12.1995
Systems Support Analyst - Finning Ltd.
06.1990 - 06.1994
Pacific Western University - Master of Science, Management Information Systems (Project Management)
Pacific Western University - Bachelor of Science, Management Information Systems
Santa Monica University - Master of Business Administration,
Similar Profiles
Jacob ScottJacob Scott
Longshoreman at Port of VancouverLongshoreman at Port of Vancouver
Henrique ClarosHenrique Claros
Cruise Operations Personnel at Port Of VancouverCruise Operations Personnel at Port Of Vancouver
William ByersWilliam Byers
Secuiry Officer & Supplier Escort at Securiguard/SSA Marine/Port of VancouverSecuiry Officer & Supplier Escort at Securiguard/SSA Marine/Port of Vancouver
Baldo Antonio FerrerBaldo Antonio Ferrer
🌿 General Farm Worker at Bylands Nursery Ltd🌿 General Farm Worker at Bylands Nursery Ltd
Sarah AgarSarah Agar
Bakery Assistant at SuperstoreBakery Assistant at Superstore