Valérie St-Arnaud

As a dedicated and customer-focused professional, I am eager to leverage my diverse background in business management, project leadership, and communication to contribute to a dynamic team. Fluent in English and French, I excel in supporting clients and colleagues through exceptional communication and problem-solving skills. With experience in project management, onboarding, and customer engagement, I am committed to fostering strong relationships and delivering high-quality service. My ability to balance attention to detail with a solution-focused approach drives me to deliver results in fast-paced environments while maintaining a high level of accuracy and customer satisfaction. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in the organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• 09/01/12, Winner of a 72-hour video challenge at Ottawa International Film Festival.
• 01/01/14, Received three nominations for the ICE award at Whistler Blackcomb.
• 01/01/20, Featured in Pique Magazine for work with Líl̓wat Nation.
• 01/01/24, Created 'Peak Mamas Chronicles' podcast.

• Dawn Johnson, Director of Stewardship, Pemberton, Djohnson@clearcourse.ca, 604-698-5686
• Diane St-Denis, Advisor | Vendor Management, Public Services and Procurement Canada, Diane.St-Denis@tpsgc-pwgsc.gc.ca, 613-868-2573
• Zoe Lomoro, Designer, Lom Design, zoe.lomoro@gmail.com

• Devoted mother to my children.
• Passionate about the film industry and visual storytelling.
• Enthusiastic traveller.
• Committed to personal growth.
• Enjoy outdoor activities such as snowboarding and water sports.
• Deeply connected to and involved in my community in Pemberton.

• Bilingual Proficiency: Fluent in both French and English, enabling effective communication and collaboration with diverse teams and stakeholders.
• Proven Leadership in HR: Successfully led HR initiatives, leveraging bilingual fluency to support and engage employees from varied backgrounds, ensuring alignment with organizational goals.
• Problem-Solving & Conflict Resolution: Adept at identifying and resolving HR challenges, mediating conflicts, and fostering a positive and inclusive employee experience.
• HR Systems Proficiency: Skilled in HR management software and tools, enhancing the efficiency of HR operations and driving strategic initiatives.
• Organizational Skills & Adaptability: Strong organizational abilities, excelling in managing HR processes with a proven capacity to thrive in fast-paced, dynamic environments.
• Team Leadership & Mentorship: Demonstrated leadership in HR roles, with experience in mentoring and fostering collaboration and continuous development within HR teams.
• Cultural Competency: Extensive experience working with First Nations communities, showcasing cultural awareness, sensitivity, and the ability to build lasting and trusting relationships.

• British Columbia Driver's License
• 2014 | ICE Award Nominations: Whistler Blackcomb | Whistler, BC: Received three nominations for the ICE (Inspiring Continued Excellence) award for upholding Whistler Blackcomb’s core values.
• 2012 | Ottawa International Film Festival | Ottawa, ON: Winner of a 72-hour video challenge, produced and edited by a team of 4 within a strict timeframe, aired on the CBC network.
• 2020 | Pique Magazine Feature: Featured for work with Líl̓wat Nation in preserving the ucwalmícwts language.
• 2024 | Podcast Creation: Created "Peak Mamas Chronicles," celebrating diverse narratives and cultural richness of Sea to Sky's motherhood landscape, including First Nations communities.

• Proficient in utilizing MST, ITIL, Lotus, Adobe Premiere Pro, Photoshop, and various CRM and IM/IT tools.
• Experienced in leveraging social media platforms for effective marketing and customer engagement.
• Skilled in office automation tools including Lotus, Excel, Project Plans, and Word.

• Dawn Johnson: Director of Stewardship Pemberton, Djohnson@clearcourse.ca | 604-698-5686
• Diane St-Denis: Advisor | Vendor Management - Enterprise and Partnership Services (EPS), Human Capital Management Solutions Branch, Public Services and Procurement Canada | Government of Canada, Diane.St-Denis@tpsgc-pwgsc.gc.ca | Tel. Cell.: 613-868-2573
• Zoe Lomoro: Designer of Lom Design, zoe.lomoro@gmail.com