Vallerie Hernandez
Red Deer,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to learn and broaden knowledge at any given job backed up with a diverse set of experiences earned from years of working in different industries. Hard working and passionate, ready to excel and help achieve company goals.
Overview
6
6
years of professional experience
Work History
Account Executive/Sales Associate
Canadian Appliance Source
2023.11 - Current
- Provided exceptional customer service , addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Customer Service Representative
Leon's Furniture
2023.06 - 2023.11
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Personal In-Home Caregiver
Arvella Tutto
2022.07 - 2022.11
- Monitored client progress regularly, adjusting care plans as necessary for optimal results.
- Maintained client health with proper medication administration and timely medical appointments.
- Exemplified strong problem-solving skills in addressing various challenges encountered during in-home caregiving assignments.
Delivery Driver
Pizza Pizza
2022.04 - 2022.11
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Dietary Aide
Villa Marie, Covenant Care
2020.11 - 2021.04
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Babysitter/Dog Sitter
Personal Household
2018.10 - 2021.01
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
Education
High School Diploma -
St. Joseph High School
Red Deer, AB06.2021
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Written and verbal communication
- Customer Service
- Goals and performance
- Strong relationships
- Sales Quota Achievement
- Processing payments
- Stock management
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Account Executive/Sales Associate
Canadian Appliance Source
2023.11 - Current
Customer Service Representative
Leon's Furniture
2023.06 - 2023.11
Personal In-Home Caregiver
Arvella Tutto
2022.07 - 2022.11
Delivery Driver
Pizza Pizza
2022.04 - 2022.11
Dietary Aide
Villa Marie, Covenant Care
2020.11 - 2021.04
Babysitter/Dog Sitter
Personal Household
2018.10 - 2021.01
High School Diploma -
St. Joseph High School
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