Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Vallari Gupta

Winnipeg,MB

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Empire Drugs
08.2021 - Current
  • Remove items from stock to fill orders from authorized requisitions
  • Assists in counting and recording inventory
  • Assists in stockroom and loading area in a clean and orderly condition
  • Helps in Pharmacy prescriptions.

Sales and Front Desk to Assistant Manager

Shapes Fitness Centres
04.2021 - Current
  • Recruiting, training and supervising staff, managing budgets, maintaining fitness equipment
  • Enhancing profitability by organizing and delivering on appropriate range of fitness activities and programme
  • Keeping statistical and financial records, Maintaining customer service standards, promoting and marketing the business
  • Dealing with inquiries, complaints and emergencies
  • Business Equipment's and computer applications
  • Scheduling and confirming appointments
  • Obtarining and processing information required to provide services.

Restraunt Clerk

Save on Foods
09.2022 - 02.2023
  • Take orders from customers and serve them
  • Help with the second cash register
  • Prepare sandwiches, submarines and meat orders
  • Inventory
  • Fill the shelves and refrigerator
  • Helped in Deli department : processing meats.

Technical Support Representative

Telesolutions Communication Services
03.2021 - 07.2021
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future reference.
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Managed high levels of call flow and responded to [Type] technical support needs.

Security Officer

Garda World
04.2020 - 03.2021
  • Monitored guests for signs of suspicious or criminal activity
  • Updated daily logs and produced reports outlining surveillance activities
  • Identified and documented unauthorized actions by employees
  • Recorded audio and video of back-end money movements.

Education

Certified Personal Trainer Certified Sports Nutritionist -

Innocent Hearts School

Diploma - Wellness and Fitness

Mohawk College
Hamilton, ON
04.2020

Skills

  • Leadership Skills: Coaching
  • Guidance
  • Communication Skills:
  • Relationship Building
  • Emotional Intelligence
  • Teamwork Skills: Active
  • Listening, Friendliness
  • Problem Solving Skills:
  • Risk Assessment
  • Resourcefulness
  • Management Skills:
  • Mindfulness, Ethics
  • Organizational Skills: Multi
  • Tasking, Data Entry, Inventory
  • Computer Skills:
  • Google
  • Drive, Microsoft Office, Email

Additional Information

  • ADDITIONAL INFORMATION ADDITIONAL INFORMATION AVAILABILITY: MONDAY TO SATURDAY: 7 AM TO 10 PM

Timeline

Restraunt Clerk

Save on Foods
09.2022 - 02.2023

Customer Service Representative

Empire Drugs
08.2021 - Current

Sales and Front Desk to Assistant Manager

Shapes Fitness Centres
04.2021 - Current

Technical Support Representative

Telesolutions Communication Services
03.2021 - 07.2021

Security Officer

Garda World
04.2020 - 03.2021

Certified Personal Trainer Certified Sports Nutritionist -

Innocent Hearts School

Diploma - Wellness and Fitness

Mohawk College

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Vallari Gupta