Vali Orchard
Shuniah,ON
Summary
Accomplished Associate/Owner at Vali Orchard Pharmacy Inc, adept in operations management and customer relations. Spearheaded initiatives that significantly enhanced client satisfaction and team performance. Proven expertise in business development and staff management, honed through experience at Shoppers Drug Mart. Demonstrates exceptional decision-making and relationship-building skills, driving business success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Associate/Owner
Vali Orchard Pharmacy Inc
05.2006 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Pharmacy Operations Coordinator
Shoppers Drug Mart
09.2002 - 05.2006
Education
Bachelor of Science - Pharmacy
University of Saskatchewan
Saskatoon, SK04-1985
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Business Management
- Business Planning
- Staff Management
- Team Oversight
- Business Development
- Teamwork and Collaboration
- Decision-Making
- Customer Service
Languages
English
Native or Bilingual
Certification
Injection certified
Former CDE
Member of Canadian Menopause Society
Member of the Canadian Consortium for the Investigation of Cannabinoids
Timeline
Associate/Owner
Vali Orchard Pharmacy Inc
05.2006 - 12.2024
Pharmacy Operations Coordinator
Shoppers Drug Mart
09.2002 - 05.2006
Injection certified
Former CDE
Member of Canadian Menopause Society
Member of the Canadian Consortium for the Investigation of Cannabinoids
Bachelor of Science - Pharmacy
University of Saskatchewan
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