Valeska Roca
Toronto,ON
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Restoration Technician
Matthew Q. Corporation
08.2023 - Current
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
- Completed tear-down of existing structures and prepared for new construction.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
Restoration Technician
Integricon Property Restoration Inc.
08.2021 - 10.2022
- 24/7 Emergency responses
- Moving services
- Worked safely in disaster environment by adhering to company and quality procedures
- Completed tear-down of existing structures and prepared for new construction
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery
- Classified and assigned registration numbers to artifacts and supervised inventory control
- Closely evaluated artifacts, documenting characteristics, measurements, and cultural importance of each piece
- Notified superior when restoration of artifacts required outside experts
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
Restoration Technician
GTA's Finest Restoration Services
01.2019 - 01.2020
- 24/7 Emergency responses
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment
- Worked safely in disaster environment by adhering to company and quality procedures
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions
- Completed tear-down of existing structures and prepared for new construction
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants
- Notified superior when restoration of artifacts required outside experts.
Medical Assistant
Panel Physician Toronto
06.2018 - 07.2019
- Use e-medical by IRCC system if patient's IME is valid
- Use e-medical to check immigration status on every patient case and if their medical results were uploaded in the system
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning documents
- Collected and documented patient medical information such as blood pressure and weight
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Scheduled appointments, registered patients.
Secretary
José Eugenio Roca Zambrano
05.2013 - 05.2018
- Scheduled appointments and conducted follow-up calls to clients
- Answered multi-line phone system and enthusiastically greeted callers
- Maintained daily report documents, memos and invoices
- Maintained office supplies inventory by checking stock and ordering new supplies
- Provided clerical support to company employees by copying, faxing, and filing documents
- Entered data into system and updated customer contacts with information to keep records current
- Created and updated records and files to maintain document compliance
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Handled daily scheduling tasks and provided administrative support for entire department
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Assisted coworkers and staff members with special tasks daily basis
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Established administrative work procedures to track staff's daily tasks
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
Skills
- Teamwork
- Creativity
- Proficient at MS Office Site (Word, Excel, PowerPoint and Outlook)
- Confidentiality Understanding
- Inventory Purchasing
- Organization
- Administering Payroll
- Organize Files
- Order Placement
- Electronic Medical Record
- Treatment Room Preparation
- Stocking Supplies
- Artifact Installation
- Restoration
- Manual Hand Tools Operations
- Classify Items
- Operational Safety
- Inventory Restocking
- Object Cleaning
- Large Restoration Projects
- Materials Packing
- Computer Tracking
- Water Damage Assignments
Languages
Spanish
English
Initials
VR
Timeline
Restoration Technician
Matthew Q. Corporation
08.2023 - Current
Restoration Technician
Integricon Property Restoration Inc.
08.2021 - 10.2022
Restoration Technician
GTA's Finest Restoration Services
01.2019 - 01.2020
Medical Assistant
Panel Physician Toronto
06.2018 - 07.2019
Secretary
José Eugenio Roca Zambrano
05.2013 - 05.2018