Summary
Overview
Work History
Education
Skills
Extracurricular
References
Timeline
Generic

Valery Lam

Calgary,AB

Summary

Motivated individual with strong work ethic hoping to gain experience and excel in retail and customer service.

Overview

2
2
years of professional experience

Work History

Boba Barista

The Alley
10.2023 - Current
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
  • Memorized recipes for a variety of drinks and menu offerings.
  • Made and served brand-specific drinls with focus on speed, quality and consistency.

Bakery Clerk

Yum Bakery
04.2023 - 09.2023
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Set up, displayed and restocked products to showcase baked goods, cakes, and pies.
  • Answered customer questions about products, and promoted key items.
  • Managed efficient and accurate cash and credit card transactions.

Student

Business And Management 10
01.2023 - 06.2023
  • Experience in working at school's store as customer service and cashier.
  • Counted floats, accepted payments and operated cash register.
  • Stocked shelves and took inventory counts.
  • Gained skills and knowledge in sales, marketing, accounting/finances, production, customer service, and communication.

Barista

Good Earth Coffeehouse
08.2023 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Maintained and operated espresso machines, blenders, coffee brewers and other equipment.
  • Made and served café beverages with focus on speed, quality and consistency.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Vice President of Finance

Junior Achievement Company Program
10.2023 - 04.2024
  • Collaborated with executive leadership team to develop and implement financial strategies for growth.
  • Created financial statements such as balance sheets, income statements, and trial balances.
  • Managed and kept track of company finances to help company achieve goals and maximize return on investments.
  • Controlled accounting operations and oversaw transactions related to payroll, financial reporting, payables and receivables.
  • Helped company achieve 100% return on investment.

Vice President of Human Resources

Junior Achievement Company Program
10.2022 - 03.2023
  • Demonstrated excellent teamwork and collaboration skills participating in the JA Company Program as the VP of HR.
  • Participated in group projects regularly as well as contributed to help create and run a successful business.
  • Helped plan team meetings and took leadership roles to ensure success of group.
  • Listened to needs of team members and made team building activities for group.

Education

Grade 11 -

Lester B. Pearson High School
Calgary, AB

Skills

  • Cooperative team player with a positive attitude
  • Ability to work competently in fast-paced environments
  • Excellent time-management and organization skills
  • Adaptive and open to feedback
  • Excellent customer service skills
  • Bilingual: English, and Cantonese

Extracurricular

Vice President of Finance - Junior Achievement Company Program 10/23-04/24

  • Created financial statements such as balance sheets, income statements, and trial balances.
  • Managed and kept track of company finances to help achieve business goals and maximize return on investments.
  • Controlled accounting operations and oversaw transactions related to sales, financial reporting, payables and receivables.
  • Helped company achieve 100% return on investment.


Vice President of Human Resources - Junior Achievement Company Program 10/22-04/23

  • Demonstrated excellent teamwork and collaboration skills.
  • Participated in group projects regularly as well as contributed to help create and run a successful business.
  • Helped plan team meetings and took leadership roles to ensure success of group.
  • Listened to needs of team members and made team building activities for group.

References

Kathleen Magno, Supervisor at The Alley

kathleenm.24@gmail.com

(403) 918-2427


Ariga Agoes, Manager at Yum Bakery

(403) 668-6164

ariga@yum-bakery.com


Eddie Lee, Mentor for JA

(780) 245-6933

eddiejslee@gmail.com




Timeline

Boba Barista

The Alley
10.2023 - Current

Vice President of Finance

Junior Achievement Company Program
10.2023 - 04.2024

Barista

Good Earth Coffeehouse
08.2023 - Current

Bakery Clerk

Yum Bakery
04.2023 - 09.2023

Student

Business And Management 10
01.2023 - 06.2023

Vice President of Human Resources

Junior Achievement Company Program
10.2022 - 03.2023

Grade 11 -

Lester B. Pearson High School

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Valery Lam