Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Valeriya Kysil

Citrus Heights

Summary

Dynamic and customer-focused professional with experience at Marshalls & HomeGoods, excelling in customer engagement and teamwork. Proven ability to manage high-pressure situations while ensuring accuracy in cash handling. Committed to fostering positive relationships that drive repeat business and enhance customer satisfaction. Skilled in maintaining an organized workspace and delivering exceptional service.

Experienced with customer service, ensuring positive interactions and satisfaction. Utilizes skills in food preparation and hygiene to maintain high standards. Knowledge of teamwork and adaptability, ensuring smooth operations and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ice Cream Server

The Parlor Ice Cream Puffs
05.2022 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Sales Associate

Marshalls & HomeGoods
06.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Rancho Cordova, CA
07-2027

Science Education

American River College
Sacramento, CA
12-2024

Skills

  • Customer engagement
  • Teamwork
  • Patience and empathy
  • Customer service
  • Excellent communication
  • Cleaning and sanitizing

Certification

  • CPR CERTIFIED- The CPR Lady Inc.



Languages

English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Ice Cream Server

The Parlor Ice Cream Puffs
05.2022 - Current

Sales Associate

Marshalls & HomeGoods
06.2021 - 12.2021

Bachelor of Science - Nursing

Chamberlain College of Nursing

Science Education

American River College

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Valeriya Kysil