Highly organized, collaborative, and adaptable leader equipped with 3+ years of hands-on experience providing administrative, executive, and operational support in fast-paced environments. Extensive experience overseeing teams, coordinating schedules, maintaining databases, managing vendors, developing reports and presentations, and handling ad hoc activities.
Overview
3
3
years of professional experience
Work History
Administrative Manager
COMPLEX CLAIMS RESTORATION
12.2022 - Current
Supported the founder with establishing and launching a restoration company specializing in large loss insurance claims
Designed and implemented the company structure, systems, and workflow processes, ensuring high levels of daily productivity, efficiency, and overall staff performance
Oversaw operations, including scheduling crews, managing client relations, and leading the administrative team
Supervised and managed 500+ client files, leveraging excellent organizational and administrative skills to accurately update, edit, and maintain data using Xcelerate and Monday
Assisted with achieving IRCC approval and gaining certifications within provinces
Onboards and manages vendors and establishes relationships to gain status as a preferred vendor for companies, including EllisDon, BGIS, and Honeywell.
Office Administrator/Executive Assistant
THE CITY WIDE GROUP
09.2021 - 12.2022
Serves in a multifaceted role for the general contracting company, overseeing projects, vendors, and customer service
Coordinates and manages a large portfolio of customer projects
Ensures seamless project execution by supervising staff performance and managing relationships with vendors
Works a flexible schedule to respond to after-hours and weekend emergencies.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Assistant Event Manager
HOTEL X
06.2021 - 09.2021
Supported the Event Manager with planning, organizing, promoting, and executing events at a downtown luxury hotel
Directed the preparation and management of event budgets, coming in at or below costs for each event
Managed logistics, supplies, and inventory, maintaining optimum levels of products to guarantee satisfaction and success.
Education
Diploma - Management
George Brown College
Toronto, ON
Skills
Office Administration
Executive Support
Calendaring
Reporting
Relationship Development
Meeting Planning
Budget Management
Project Management
Communication
Team Leadership
Problem Solving
Time Management
MS Office (Word, Excel, PowerPoint)
Adobe Illustrator
Outlook
Google Calendar
Avetta
Complyworks
Xcelerate
Personal Information
Title: Administrative Manager, Relationship Developer & Team Player