Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Valeriia Shliakhova

Toronto,ON

Summary

Highly organized, collaborative, and adaptable leader equipped with 3+ years of hands-on experience providing administrative, executive, and operational support in fast-paced environments. Extensive experience overseeing teams, coordinating schedules, maintaining databases, managing vendors, developing reports and presentations, and handling ad hoc activities.

Overview

3
3
years of professional experience

Work History

Administrative Manager

COMPLEX CLAIMS RESTORATION
12.2022 - Current
  • Supported the founder with establishing and launching a restoration company specializing in large loss insurance claims
  • Designed and implemented the company structure, systems, and workflow processes, ensuring high levels of daily productivity, efficiency, and overall staff performance
  • Oversaw operations, including scheduling crews, managing client relations, and leading the administrative team
  • Supervised and managed 500+ client files, leveraging excellent organizational and administrative skills to accurately update, edit, and maintain data using Xcelerate and Monday
  • Assisted with achieving IRCC approval and gaining certifications within provinces
  • Onboards and manages vendors and establishes relationships to gain status as a preferred vendor for companies, including EllisDon, BGIS, and Honeywell.

Office Administrator/Executive Assistant

THE CITY WIDE GROUP
09.2021 - 12.2022
  • Serves in a multifaceted role for the general contracting company, overseeing projects, vendors, and customer service
  • Coordinates and manages a large portfolio of customer projects
  • Ensures seamless project execution by supervising staff performance and managing relationships with vendors
  • Works a flexible schedule to respond to after-hours and weekend emergencies.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Assistant Event Manager

HOTEL X
06.2021 - 09.2021
  • Supported the Event Manager with planning, organizing, promoting, and executing events at a downtown luxury hotel
  • Directed the preparation and management of event budgets, coming in at or below costs for each event
  • Managed logistics, supplies, and inventory, maintaining optimum levels of products to guarantee satisfaction and success.

Education

Diploma - Management

George Brown College
Toronto, ON

Skills

  • Office Administration
  • Executive Support
  • Calendaring
  • Reporting
  • Relationship Development
  • Meeting Planning
  • Budget Management
  • Project Management
  • Communication
  • Team Leadership
  • Problem Solving
  • Time Management
  • MS Office (Word, Excel, PowerPoint)
  • Adobe Illustrator
  • Outlook
  • Google Calendar
  • Avetta
  • Complyworks
  • Xcelerate

Personal Information

Title: Administrative Manager, Relationship Developer & Team Player

Timeline

Administrative Manager

COMPLEX CLAIMS RESTORATION
12.2022 - Current

Office Administrator/Executive Assistant

THE CITY WIDE GROUP
09.2021 - 12.2022

Assistant Event Manager

HOTEL X
06.2021 - 09.2021

Diploma - Management

George Brown College
Valeriia Shliakhova