Valeriia Martyniuk
Summary
Dynamic and customer-focused professional with a proven track record at McDonald's, excelling in fast-paced environments. Skilled in customer service and cash handling, I enhanced customer satisfaction through exceptional service and efficient problem-solving. Demonstrated ability to work collaboratively, driving team success. Committed to maintaining high safety and cleanliness standards, I consistently contributed to a positive customer experience.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Crew Member
McDonald's
07.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
Family Lavka
05.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Monsignor Percy Johnson CSS
Toronto, ON06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Safe food handling
- Safety awareness
- Verbal and written communication
- Food preparation
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Certification
- Front End Development Certification – FreeCodeCamp.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Crew Member
McDonald's
07.2023 - Current
Cashier
Family Lavka
05.2021 - 03.2022
Monsignor Percy Johnson CSS
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