Valeriia Chaple
Edmonton,AB
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by feedback at Manchik & Company. Will provide a hand-written letter of recommendation that confirms positive standing as an employee. Skilled in adaptability and problem-solving; excel in teamwork and consistently exceed performance goals. To ensure success as an employee, I practice effective time management and attention to detail, while systematically implementing personal improvements to consistently boost efficiency.
I have extensive experience working in cleaning, food handling/preparation, and customer service; Aim to leverage existing skillset while adapting and growing in a new work setting.
Overview
7
7
years of professional experience
Work History
Janitorial Service Provider
Manchik & Company
Edmonton, AB
03.2024 - 06.2024
- Demonstrated adaptability when faced with changes or challenges in project requirements by quickly adjusting strategies to maintain progress toward desired outcomes.
- Consistently exceeded performance goals by proactively identifying ways to exceed expectations in delivering services.
- Implemented quality control measures that resulted in a decrease in reported issues from customers regarding our services provided.
- Strictly adhered to sanitation and privacy standards while exhiiting both temporal accominabilty and role flexibility
Hostess and Kitchen Help
Pasta - Coffee (Poland)
Wroclaw, Poland
02.2021 - 09.2022
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Operated register and handled customer transactions
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- utilized kitchen equipment effectively and efficienty
Waitress and Kitchen Help
Lviv Croissants
Lviv, Ukraine
12.2017 - 10.2019
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelors Degree - Architecture And Design
Lviv Polytechnic National University
Lviv, Ukraine 05.2001 -
Skills
Consistently Ensuring Positive Customer Relations
Effective Time Management
Supply Management
Teamwork and Collaboration
Attention to Detail
Problem-solving aptitude
Adaptability
Project Planning
Interpersonal Skills
Languages
Polish
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Limited Working
Volunteer Experience
Volunteer Coordinator - RWP Organization, Poland
Directly interacted with the public emphasizing community empathy and cultural integration
Directly dealt with incoming finances for the organization
Trained fellow volunteers and assisted with organizational details within the program
Timeline
Janitorial Service Provider
Manchik & Company
03.2024 - 06.2024
Hostess and Kitchen Help
Pasta - Coffee (Poland)
02.2021 - 09.2022
Waitress and Kitchen Help
Lviv Croissants
12.2017 - 10.2019
Bachelors Degree - Architecture And Design
Lviv Polytechnic National University
05.2001 -
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