Valeriia Beresh
Toronto,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Shop Assistant/Barista
Velvet Lane
09.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Streamlined drink preparation process for increased efficiency and consistent taste.
- Streamlined store operations with effective inventory management and restocking practices.
- Maintained a clean and organized workspace for optimal productivity and safety.
Shop Assistant
La Diperie
07.2023 - 09.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Reduced wait times by efficiently processing transactions at the cash register.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Housekeeping Manager
Hotel Zauber s.r.o
03.2022 - 05.2023
- Team management
Cleaning and maintenance standards
Inventory management
Quality control
Content Creator
The SMM AGENCY
08.2020 - 02.2022
- Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
- Curated content for social media platforms.
- Boosted brand engagement by creating compelling social media posts and campaigns.
Administrator
Arabatka Club
07.2019 - 08.2019
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Booking Management: Receive and manage guest reservations through phone calls, emails, or online booking systems.
- Guest service: Respond quickly and professionally to guest inquiries, requests, and complaints.
- Billing and payment processing
Kitchen Helper
Urban Cad
05.2019 - 07.2019
- Keeping the workplace clean and organized.
- Assist with food preparation, such as peeling, chopping, slicing, and dicing ingredients.
- Keeping track of ingredient inventory.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
Education
Bachelor of Management - Human Resources Management
Katolicka Univerzita
Poprad,Slovakia06.2023
Skills
- Food Handling
- Social marketing background
- Attention to Detail
- MS Office
- Product Knowledge
- POS Systems
- Originality and Creativity
- Trend Monitoring
- Creative Thinking
- Originality and Creativity
- Trend Monitoring
- Creative Thinking
Timeline
Shop Assistant/Barista
Velvet Lane
09.2023 - Current
Shop Assistant
La Diperie
07.2023 - 09.2023
Housekeeping Manager
Hotel Zauber s.r.o
03.2022 - 05.2023
Content Creator
The SMM AGENCY
08.2020 - 02.2022
Administrator
Arabatka Club
07.2019 - 08.2019
Kitchen Helper
Urban Cad
05.2019 - 07.2019
Bachelor of Management - Human Resources Management
Katolicka Univerzita
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