Diligent Closing Manager supervises closing shift in high-volume, fast-paced retail atmosphere. Responds with flexibility to shifting priorities and rapid change to improve products, services and customer satisfaction. Committed to established closing operating procedures to protect assets and keep employees safe.
Overview
3
3
years of professional experience
Work History
Opening and Closing Shift Manager
SUBWAYRestaurants
235 Bloor St E, Toronto, ON M4W 3Y3
04.2023 - Current
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Greeted customers entering store and responded promptly to customer needs.
Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
Kept accurate records of inventory levels, enabling timely reordering of supplies to prevent shortages during busy periods.
Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Worker of a Chicken Enterprise
Lars Rauff Hansen
Viborg, Central Jutland, Denmark
09.2021 - 06.2022
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Minimized disruptions caused by equipment malfunctions through proactive identification of potential issues before they escalated into major problems.
Maximized equipment lifespan through meticulous care, cleaning, and calibration of tape machines on a regular basis.
Assisted in the training of new tape operators to ensure consistent performance across the team.
Safeguarded animal welfare by promptly addressing any signs of illness or injury among the flock.
Maintain biosecurity protocols to prevent disease outbreaks and ensure bird welfare.
Ensured compliance with local regulations by adhering to waste management practices and maintaining accurate records.
Maintained proper chicken house temperature and ventilation.
Performed repairs and preventive maintenance on equipment and property.
Assistant Shift Manager Loading-unloading
Nova Poshta Office #1
Karbysheva St, 1, Lutsk, Volyn Oblast, Ukraine
05.2021 - 09.2021
Fostered strong relationships with local and national vendors and suppliers.
Followed established procedures and protocols regarding loads to promote integrity of
shipments.
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG