Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Valerie Zambrano

Santa Clarita

Summary

Dynamic professional with experience as a Paraprofessional at Joan Macy School, excelling in classroom management and fostering relationships. Proven ability to enhance guest satisfaction at Target through exceptional customer service and effective communication. Adaptable team player with a goal-oriented mindset, committed to creating positive environments and supporting diverse needs.

Offering compassionate and supportive approach, well-suited for educational settings and student interactions. Brings strong organizational skills and collaborative mindset, with ability to quickly grasp and apply new information. Ready to use and develop communication and problem-solving skills in this role.

Overview

3
3
years of professional experience

Work History

Paraprofessional

Joan Macy School
06.2023 - 03.2025
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Guest Advocate

Target
06.2022 - 05.2023
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

Education

High School Diploma -

San Dimas High School
San Dimas, CA

Skills

  • Customer service
  • Flexible schedule
  • Adaptable
  • Goal-oriented mindset
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Demonstrating vehicle features
  • Bilingual
  • Effective communication

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Paraprofessional

Joan Macy School
06.2023 - 03.2025

Guest Advocate

Target
06.2022 - 05.2023

High School Diploma -

San Dimas High School
Valerie Zambrano