Summary
Work History
Education
Skills
Timeline
Generic

Valerie Villalobos

608 Via Altamira

Summary

Dedicated cashier with strong cash handling skills and a proven track record in customer service. Committed to fostering positive customer experiences and driving repeat business.

Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Cashier/Sales Associate

Disneyland Resort
Anaheim, CA
2024 - 2026
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Guest Relations

Knott's Berry Farm/Knott’s Soak City
Buena Park, CA
2021 - 2023
  • Coordinated private event logistics including catering setup, customization requests from clients and maintaining guest relations leading to successful and memorable events.
  • Resolved customer complaints promptly, demonstrating empathy and professionalism for improved guest relations.
  • Developed and implemented guest relations policies, ensuring a consistent high-quality experience for all visitors.
  • Ensured smooth event operations by coordinating with box office staff regarding inventory management and guest relations matters.
  • Resolved guest complaints professionally, resulting in improved guest relations and repeat business.
  • Resolved customer complaints promptly, resulting in improved guest relations and repeat business opportunities.
  • Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.

Personal Assistant/Receptionist

Vision Realty
2010 - 2021
  • Managed daily calendar and scheduling for executives, ensuring optimal time management.
  • Coordinated travel arrangements, including itineraries and accommodations, enhancing travel efficiency.
  • Prepared meeting agendas and materials, facilitating productive discussions and decision-making.
  • Maintained accurate records of office expenses and invoices, supporting budget adherence.
  • Assisted in the preparation of real estate documents, ensuring compliance with regulations.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

Cashier/Sales Associate

Big Lots
Alhambra, CA
2007 - 2009
  • Handled returns and exchanges professionally, adhering to company policies.
  • Managed inventory restocking, contributing to product availability and sales support.
  • Implemented promotional displays, driving customer engagement and interest in products.
  • Supported training of new cashiers on operational procedures and system usage.

Cashier/Sales Associate

Susie’s Deal
Monterey Park, CA
2007 - 2007
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
  • Collaborated with team members to ensure optimal store organization and cleanliness.

Receptionist

Vision Realty
Montebello, CA
2003 - 2004
  • Managed front desk operations, greeting clients and directing inquiries to appropriate staff.
  • Scheduled appointments and maintained calendar for multiple agents efficiently.
  • Processed incoming calls, ensuring timely response to client needs and requests.
  • Assisted in maintaining office supplies inventory and facilitated procurement as needed.

Cashier /Retail Sales Associate

GameStop
Monterey Park, CA
2002 - 2003
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers in locating products and provided information on promotions.
  • Maintained cleanliness and organization of sales floor and merchandise displays.
  • Handled cash management, including balancing cash drawers at shift end.

Sales Associate

JCPenney
Montebello, CA
2001 - 2002
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
  • Maintained visual merchandising standards by organizing merchandise displays according to store guidelines.
  • Collaborated with team members to achieve sales goals and optimize store performance.

Education

High School Diploma -

Mark Keppel High School
Monterey Park, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Order taking
  • Refunds and exchanges
  • Guest inquiries
  • Product recommendations
  • Loss prevention
  • Empathy and patience
  • Honest and dependable

Timeline

Cashier/Sales Associate

Disneyland Resort
2024 - 2026

Guest Relations

Knott's Berry Farm/Knott’s Soak City
2021 - 2023

Personal Assistant/Receptionist

Vision Realty
2010 - 2021

Cashier/Sales Associate

Big Lots
2007 - 2009

Cashier/Sales Associate

Susie’s Deal
2007 - 2007

Receptionist

Vision Realty
2003 - 2004

Cashier /Retail Sales Associate

GameStop
2002 - 2003

Sales Associate

JCPenney
2001 - 2002

High School Diploma -

Mark Keppel High School

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Valerie Villalobos