Valerie Slobodian

Bar Manager

Dusters Pub

2012 - 2018

Assisted in managing daily bar operations to ensure smooth workflow and customer satisfaction.
Learned and applied safety protocols for handling beverages and equipment in a busy environment.
Supported inventory management by tracking stock levels and assisting with ordering supplies.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Collaborated with team members to maintain cleanliness and organization of bar area.
Gained proficiency in using point-of-sale systems for processing transactions efficiently.
Participated in staff training sessions to enhance product knowledge and service skills.
Adapted quickly to changing demands during peak hours, ensuring timely service delivery.
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Crafted special drink and cocktail menu items for seasonal offerings.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Streamlined inventory management for optimal stock levels and reduced waste.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Enhanced team productivity through effective scheduling and task delegation.
Increased revenue with creative marketing initiatives and promotional events.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
Managed financial aspects of the business, including budgeting, forecasting, and reporting.
Improved customer service rankings by resolving issues quickly and accurately.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Collaborated with kitchen team for seamless integration of food and beverage offerings.
Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
Enhanced supplier relationships, ensuring timely delivery of high-quality products.
Resolved customer complaints with empathy and efficiency, maintaining high level of customer service.
Led training sessions for new staff, improving service quality and team cohesion.
Negotiated with suppliers to secure more favorable pricing, enhancing profit margins.

Summary

Overview

Work History

Bar Manager

Education

GED - Business Management

Skills

Languages

Certification

Timeline

Bar Manager

GED - Business Management

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