Valerie Mullett
Redwood City
Summary
Community Manager with extensive experience in tenant relations and property assessment at Harbor Village MHP for Evan's Management Service. Expertise in conflict resolution and communication led to increased tenant satisfaction through proactive engagement and efficient maintenance coordination. Implemented strategic improvements that enhanced community standards and created a positive living environment.
Overview
8
8
years of professional experience
Work History
Community Manager
Evan's Management Service's (Harbor Village MHP)
Redwood City
03.2024 - Current
- Monitored community feedback, addressing concerns promptly and effectively.
- Managed overall tenant relations, enhancing satisfaction through proactive communication.
- Performed regular inspections to assess maintenance needs and identify necessary repairs.
- Created newsletters to update members on activities and community developments.
- Collected rent and maintained detailed reports on timely payments and delinquencies.
- Recommended property improvements based on thorough evaluations of current conditions.
- Updated resident accounts with latest personal information and payment statuses.
- Conducted safety meetings and hired vendors for property maintenance.
Sales Associate
Half Moon Bay Lavender
Half Moon Bay
07.2020 - 11.2021
- Facilitated product selection and addressed customer inquiries during peak sales periods.
- Maintained up-to-date knowledge of promotions and product features to enhance sales effectiveness.
- Processed transactions accurately using point-of-sale systems and payment processing tools.
- Organized stockroom shelves, racks, and bins based on store layout and product categories.
- Created engaging displays to effectively promote products and attract customer interest.
- Monitored inventory levels to ensure timely restocking of shelves.
- Replenished merchandise throughout the day to maintain optimal stock availability.
- Educated customers on product features and proper usage to drive sales.
Server
Seville Tapas
El Granada
07.2018 - 05.2019
- Ensured timely delivery of meals by collaborating with kitchen staff.
- Maintained cleanliness of dining areas and tables throughout shifts.
- Processed food and beverage orders accurately for guests.
- Provided friendly service to enhance customer dining experiences.
- Assisted guests with menu selections and addressed questions about dishes.
- Monitored guest satisfaction and promptly addressed any concerns.
- Trained new servers on best practices for excellent customer service.
- Communicated effectively with hosts, bussers, and kitchen staff during service.
Crew Member
Trader Joes
San Carlos
09.2017 - 06.2018
- Processed customer transactions using point-of-sale system with high efficiency.
- Assisted customers with product inquiries, offering tailored recommendations.
- Collaborated with team members to maintain optimal inventory levels on sales floor.
- Delivered friendly service to elevate daily customer experiences.
- Operated cash register accurately, processing payments through various methods.
- Stocked shelves promptly to ensure product availability.
- Guided customers in locating specific products and addressing questions effectively.
Education
GED -
San Mateo Adult School
San Mateo, CA11-2017
Skills
- Tenant relations
- Community engagement
- Maintenance coordination
- Rent collection
- Property assessment
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Vendor management
- Lease signings
- Processing move-ins and move-outs
Timeline
Community Manager
Evan's Management Service's (Harbor Village MHP)
03.2024 - Current
Sales Associate
Half Moon Bay Lavender
07.2020 - 11.2021
Server
Seville Tapas
07.2018 - 05.2019
Crew Member
Trader Joes
09.2017 - 06.2018
GED -
San Mateo Adult School